Ayala Fishel

Clinical Pharmacist

Boca Raton, FL 33428 • 561-***-****

advwu8@r.postjobfree.com • LinkedIn

Patient-focused professional with track record of excellence in delivering quality patient care by utilizing diverse clinical experience, in-depth knowledge of medications, and drug information. Adept at reviewing drug orders to ensure safe, appropriate, and cost-effective use of medications. Exceptional talent for maintaining safety and consistency of clinical pharmacy services within assigned areas. Skilled at maintaining positive workplace ethics by training and supervising staff in pharmacy operations and revitalizing workplace morale while decreasing workload stress. A self-motivated and tenacious learner excellent communication skills.

Areas of Expertise

Clinical Operations Management

Physician Orders Interpretation

Patient Advise & Medication

Pharmacy Automation

Medical Record Maintenance

Excellent Patient Care

Drug Law Compliance

Healthcare Collaboration

Staff Training & Development

Professional Experience

CVS Health, WFH, FL 2022- present

RPh Advisor

Government Services operation, Medicare Coverage determination and appeals.

GeniusRX, Boca Raton, FL (Remote) 2017 – 2022

Call Center Pharmacist

Ensured seamless execution of tasks by delivering proper assistance to management regarding compliance issues, training, and after hour emergency calls. Performed prescription verification duties for accurate supply of medication through appropriate channels. Led pharmacy technicians to address overall pharmacy and clinical issues in timely manner.

●Leveraged excellent time management skills to ensure on-time completion of tasks.

●Improved healthcare delivery through provision of exceptional clinical support to customers, prescribers, and patient care center staff.

CVS Pharmacy, Boca Raton, FL 2004 – 2017

Pharmacist

Maintained accurate patient records and insurance data by updating system with new/existing patient information. Combined medical compounds in accordance with prescriptions while maintaining contact with clinics and hospitals about patients' medications and any drug interactions. Delivered strategic advice on patient’s information associated with possible drug interactions, side effects, and medication storage to ensure high-quality patient care. Attained highest customer satisfaction by understanding and resolving complaints on-time via drug utilization reviews and therapy management. Supported customers and patients with insurance and billing issues.

●Achieved Pharmacist of the month award by Pharmacy News Today in 2017.

●Maintained pharmacological knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

●Drove operational excellence by administering overall state approved vaccinations, and extended patient engagement with extra counseling and follow-up adherence calls.

Additional Experience

Graduate Intern - CVS Pharmacy

Pharmacy Intern/Technician - NSU Clinic Pharmacy

Pharmacy Technician – West Boca Medical Center

Education

Pharm.D Nova Southeastern University, Davie, FL

Master of Science in Chemistry, Biochemistry Florida Atlantic University, Boca Raton, FL

Bachelor of Science in Chemistry, Biochemistry Florida Atlantic University, Boca Raton

Licensure & Certifications

Consultant, Pharmacist, FL (current)

Registered Pharmacist, FL (current)

Pharmacy Intern, FL

Board Certified Pharmacy Technician

APhA pharmacy-based immunization certificate (current)

Association

Broward County Pharmacy Association, 2000 – Present

International Pharmacy Students Association, Nova Southeastern University, 2002 – 2004

Phi Delta Chi - Beta Lambda Chapter, 2001 - 2004

National Society of Collegiate Scholars, 2000 – Present

American Pharmacists Association, 1998 - Present

Florida Pharmacy Association, 2000 - Present

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