Ayala Fishel
Clinical Pharmacist
Boca Raton, FL 33428 • 561-***-****
Patient-focused professional with track record of excellence in delivering quality patient care by utilizing diverse clinical experience, in-depth knowledge of medications, and drug information. Adept at reviewing drug orders to ensure safe, appropriate, and cost-effective use of medications. Exceptional talent for maintaining safety and consistency of clinical pharmacy services within assigned areas. Skilled at maintaining positive workplace ethics by training and supervising staff in pharmacy operations and revitalizing workplace morale while decreasing workload stress. A self-motivated and tenacious learner excellent communication skills.
Areas of Expertise
Clinical Operations Management
Physician Orders Interpretation
Patient Advise & Medication
Pharmacy Automation
Medical Record Maintenance
Excellent Patient Care
Drug Law Compliance
Healthcare Collaboration
Staff Training & Development
Professional Experience
CVS Health, WFH, FL 2022- present
RPh Advisor
Government Services operation, Medicare Coverage determination and appeals.
GeniusRX, Boca Raton, FL (Remote) 2017 – 2022
Call Center Pharmacist
Ensured seamless execution of tasks by delivering proper assistance to management regarding compliance issues, training, and after hour emergency calls. Performed prescription verification duties for accurate supply of medication through appropriate channels. Led pharmacy technicians to address overall pharmacy and clinical issues in timely manner.
●Leveraged excellent time management skills to ensure on-time completion of tasks.
●Improved healthcare delivery through provision of exceptional clinical support to customers, prescribers, and patient care center staff.
CVS Pharmacy, Boca Raton, FL 2004 – 2017
Pharmacist
Maintained accurate patient records and insurance data by updating system with new/existing patient information. Combined medical compounds in accordance with prescriptions while maintaining contact with clinics and hospitals about patients' medications and any drug interactions. Delivered strategic advice on patient’s information associated with possible drug interactions, side effects, and medication storage to ensure high-quality patient care. Attained highest customer satisfaction by understanding and resolving complaints on-time via drug utilization reviews and therapy management. Supported customers and patients with insurance and billing issues.
●Achieved Pharmacist of the month award by Pharmacy News Today in 2017.
●Maintained pharmacological knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
●Drove operational excellence by administering overall state approved vaccinations, and extended patient engagement with extra counseling and follow-up adherence calls.
Additional Experience
Graduate Intern - CVS Pharmacy
Pharmacy Intern/Technician - NSU Clinic Pharmacy
Pharmacy Technician – West Boca Medical Center
Education
Pharm.D Nova Southeastern University, Davie, FL
Master of Science in Chemistry, Biochemistry Florida Atlantic University, Boca Raton, FL
Bachelor of Science in Chemistry, Biochemistry Florida Atlantic University, Boca Raton
Licensure & Certifications
Consultant, Pharmacist, FL (current)
Registered Pharmacist, FL (current)
Pharmacy Intern, FL
Board Certified Pharmacy Technician
APhA pharmacy-based immunization certificate (current)
Association
Broward County Pharmacy Association, 2000 – Present
International Pharmacy Students Association, Nova Southeastern University, 2002 – 2004
Phi Delta Chi - Beta Lambda Chapter, 2001 - 2004
National Society of Collegiate Scholars, 2000 – Present
American Pharmacists Association, 1998 - Present
Florida Pharmacy Association, 2000 - Present