Work History
QA Manager -
Manual/Automation
SYED
RAHMAN
Contact
Address
Austin, TX 78746
Phone
******@*****.***
WWW
https://bold.pro/my/syed-
rahman-qam/668
Skills
Agile, Kanban, Scrum,
Waterfall, JIRA, TDD, BDD
Excellent
Selenium, WebDriverIO,
Katalan Studio, POM,
Jmeter, Blazemeter,
Runscope, VSCode, IntelliJ
IDEA, BrowserStack,
SauceLab,
Excellent
Appium, API, RESTful,
Postman, Maven, TestNG,
Grunt, Mocha, Chai,
Excellent
Docker, Kubernetes. GitHub,
BitBucket, CI/CD, Hybrid
automation frameworks,
A highly accomplished and certified QA Management Professional with 25 years of experience in performing Full test lifecycle oversight, devising strategies and analyzing and improving STLC process. Vast experience in creation of QA test methodologies, process flow of software development (SDLC), Quality Assurance and TCoE (Test Center of Excellence) process.
1989-01
QA Manager
Enverus, Austin, TX
Supported the development, execution, and
maintenance of test automation strategy, and
extend automation coverage for existing and new
features
Took full accountability for technical projects from specification and planning through execution &
coding with 9 automation engineers and 20+
manual testers
Proven technical leadership in component, API and
Services, UI, and end- to-end test automation
Designed, developed and deployed the
automation system 9 automation engineers and 20+
manual testers for a large scale highly distributed, event-driven microservices architecture
Lead the implementation and improvement of best
practices and tooling to meet the quality needs of the product
Significantly reduced Time To Market and defect
counts
Manage and coach a team of high-performing
engineers
Constantly learn and improve our process, tools, and services
2019-01 -
Current
Sr. QA Engineering Lead
General Motors, Austin, TX
Coordinated and executed all phases of software
testing, including planning, designing, executing, and reporting
2018-01 -
2019-01
Jenkins, Azure DevOps,
Excellent
HTLM, CSS, JSON, XML,
RPG/ILE, JUnit, JAVA, JS,
OOP, Python, Nginx, Node.js,
Excellent
HP ALM, Zephyr, Xray, qTest,
TFS, BugZilla, Brio Reports,
Report Portal, Allure,
RequisitePro
Excellent
STLC, SIT, UAT, Alpha, Beta,
Regression, Smoke,
Functional, E2E Testing
Excellent
Led a team of QA analysts in manual and
automation testing, providing mentorship and
training as needed
Collaborated with cross-functional teams to ensure product requirements were met and defects were
addressed in a timely manner
Identified and implemented process improvements
to increase efficiency and effectiveness of testing processes
Reported testing status and defects to management
and stakeholders.
Test Project Manager
SoftMAN USA, Jamaica, NY
Developed and implemented efficient test plans
and coordinated testing schedules for multiple team members across multiple projects, ensuring on-time delivery of high-quality software products
Provided ongoing ownership of QA strategy and
mentorship for driving best practices in manual and automation software testing, resulting in significant improvements in overall product quality and
customer satisfaction
Operated alongside on-site as well as distributed
delivery teams through a variety of collaboration
and communication mechanisms, including remote
meeting services, online documentation platforms,
and agile lifecycle management tools for defining
and tracking delivery of business requirements
Provided direction and guidance for test targets,
test cases, and test coverage using testing,
technical, and product expertise
Tracked schedules, milestones, deliverables, and
action items, and coordinated management and
technical meetings
Validated the existing QA process framework and
adjusted as necessary to meet the objectives of
quality management
Reported project and product test status updates to Directors, BA, PM, and Development teams
Provided management with timely, comprehensive,
and accurate reports on the status of projects going 2015-01 -
2018-01
through QA
Analyzed and monitored defect metrics within the
release and among releases per product line,
identified trends, and recommended test
effectiveness measures and quality conclusions.
QA Project Manager
JP Morgan Chase, Wilmington, DE
Provides counsel and advice to top management
on significant Q&A matters, often requiring
coordination between organizations
Consults with client and IT management and staff
throughout the project life cycle to assist and
support the design, development, and
implementation of effective systems
Drafts, revises, and approves test plans and scripts to ensure alignment with standards and IT strategy
Creates test data files with valid and invalid records to thoroughly test program logic and verify system flow
Collaborates with users to plan user acceptance
testing, alpha and beta testing
Ensures that system tests are successfully completed and documented, and all problems are resolved
Analyzes and designs new or modified Quality
Assurance (QA) procedures and standards and
assists in the development and implementation of
QA metrics for assessing the quality of delivered
application software
Participates in the review of new QA software and
consults with IT staff and client areas in resolving questions during the testing process
Works with client and IT management and staff to
establish and maintain a consistent test
methodology
Focuses on providing thought leadership and
technical expertise across multiple disciplines.
2010-01 -
2015-01
QA Manager
Alice; Wilmington DE
Led a team of QA professionals in developing and
implementing effective QA procedures and
2008-01 -
2010-01
Education
Certifications
standards for delivering high-quality software
applications
Collaborated with cross-functional teams to ensure alignment with standards and IT strategy
Drafted, revised, and approved test plans and
scripts for multiple projects
Coordinated testing schedules for multiple team
members across multiple projects
Mentored team members in manual and
automation software testing best practices
Analyzed and monitored defect metrics within the
release and among releases per product line,
identified trends, and recommended test
effectiveness measures and quality conclusions
Provided management with timely, comprehensive,
and accurate reports on the status of projects going through QA.
QA Lead
Barclaycard US, Wilmington, DE
2005-01 -
2008-01
QA Lead
JP Morgan Chase, Wilmington, DE
2001-01 -
2005-01
RPG Programmer
TFE Group, Augusta, GA
1998-01 -
2000-01
Bachelor of Science: Electrical, Electronics
Engineering Technologies
Khulna University OfEngineering
1985-05 -
1989-09
CQM - Certified Quality Manager
PMP - Project Management Professional