Work History

QA Manager -

Manual/Automation

SYED

RAHMAN

Contact

Address

Austin, TX 78746

Phone

302-***-****

E-mail

advwu5@r.postjobfree.com

WWW

https://bold.pro/my/syed-

rahman-qam/668

Skills

Agile, Kanban, Scrum,

Waterfall, JIRA, TDD, BDD

Excellent

Selenium, WebDriverIO,

Katalan Studio, POM,

Jmeter, Blazemeter,

Runscope, VSCode, IntelliJ

IDEA, BrowserStack,

SauceLab,

Excellent

Appium, API, RESTful,

Postman, Maven, TestNG,

Grunt, Mocha, Chai,

Excellent

Docker, Kubernetes. GitHub,

BitBucket, CI/CD, Hybrid

automation frameworks,

A highly accomplished and certified QA Management Professional with 25 years of experience in performing Full test lifecycle oversight, devising strategies and analyzing and improving STLC process. Vast experience in creation of QA test methodologies, process flow of software development (SDLC), Quality Assurance and TCoE (Test Center of Excellence) process.

1989-01

QA Manager

Enverus, Austin, TX

Supported the development, execution, and

maintenance of test automation strategy, and

extend automation coverage for existing and new

features

Took full accountability for technical projects from specification and planning through execution &

coding with 9 automation engineers and 20+

manual testers

Proven technical leadership in component, API and

Services, UI, and end- to-end test automation

Designed, developed and deployed the

automation system 9 automation engineers and 20+

manual testers for a large scale highly distributed, event-driven microservices architecture

Lead the implementation and improvement of best

practices and tooling to meet the quality needs of the product

Significantly reduced Time To Market and defect

counts

Manage and coach a team of high-performing

engineers

Constantly learn and improve our process, tools, and services

2019-01 -

Current

Sr. QA Engineering Lead

General Motors, Austin, TX

Coordinated and executed all phases of software

testing, including planning, designing, executing, and reporting

2018-01 -

2019-01

Jenkins, Azure DevOps,

Excellent

HTLM, CSS, JSON, XML,

RPG/ILE, JUnit, JAVA, JS,

OOP, Python, Nginx, Node.js,

Excellent

HP ALM, Zephyr, Xray, qTest,

TFS, BugZilla, Brio Reports,

Report Portal, Allure,

RequisitePro

Excellent

STLC, SIT, UAT, Alpha, Beta,

Regression, Smoke,

Functional, E2E Testing

Excellent

Led a team of QA analysts in manual and

automation testing, providing mentorship and

training as needed

Collaborated with cross-functional teams to ensure product requirements were met and defects were

addressed in a timely manner

Identified and implemented process improvements

to increase efficiency and effectiveness of testing processes

Reported testing status and defects to management

and stakeholders.

Test Project Manager

SoftMAN USA, Jamaica, NY

Developed and implemented efficient test plans

and coordinated testing schedules for multiple team members across multiple projects, ensuring on-time delivery of high-quality software products

Provided ongoing ownership of QA strategy and

mentorship for driving best practices in manual and automation software testing, resulting in significant improvements in overall product quality and

customer satisfaction

Operated alongside on-site as well as distributed

delivery teams through a variety of collaboration

and communication mechanisms, including remote

meeting services, online documentation platforms,

and agile lifecycle management tools for defining

and tracking delivery of business requirements

Provided direction and guidance for test targets,

test cases, and test coverage using testing,

technical, and product expertise

Tracked schedules, milestones, deliverables, and

action items, and coordinated management and

technical meetings

Validated the existing QA process framework and

adjusted as necessary to meet the objectives of

quality management

Reported project and product test status updates to Directors, BA, PM, and Development teams

Provided management with timely, comprehensive,

and accurate reports on the status of projects going 2015-01 -

2018-01

through QA

Analyzed and monitored defect metrics within the

release and among releases per product line,

identified trends, and recommended test

effectiveness measures and quality conclusions.

QA Project Manager

JP Morgan Chase, Wilmington, DE

Provides counsel and advice to top management

on significant Q&A matters, often requiring

coordination between organizations

Consults with client and IT management and staff

throughout the project life cycle to assist and

support the design, development, and

implementation of effective systems

Drafts, revises, and approves test plans and scripts to ensure alignment with standards and IT strategy

Creates test data files with valid and invalid records to thoroughly test program logic and verify system flow

Collaborates with users to plan user acceptance

testing, alpha and beta testing

Ensures that system tests are successfully completed and documented, and all problems are resolved

Analyzes and designs new or modified Quality

Assurance (QA) procedures and standards and

assists in the development and implementation of

QA metrics for assessing the quality of delivered

application software

Participates in the review of new QA software and

consults with IT staff and client areas in resolving questions during the testing process

Works with client and IT management and staff to

establish and maintain a consistent test

methodology

Focuses on providing thought leadership and

technical expertise across multiple disciplines.

2010-01 -

2015-01

QA Manager

Alice; Wilmington DE

Led a team of QA professionals in developing and

implementing effective QA procedures and

2008-01 -

2010-01

Education

Certifications

standards for delivering high-quality software

applications

Collaborated with cross-functional teams to ensure alignment with standards and IT strategy

Drafted, revised, and approved test plans and

scripts for multiple projects

Coordinated testing schedules for multiple team

members across multiple projects

Mentored team members in manual and

automation software testing best practices

Analyzed and monitored defect metrics within the

release and among releases per product line,

identified trends, and recommended test

effectiveness measures and quality conclusions

Provided management with timely, comprehensive,

and accurate reports on the status of projects going through QA.

QA Lead

Barclaycard US, Wilmington, DE

2005-01 -

2008-01

QA Lead

JP Morgan Chase, Wilmington, DE

2001-01 -

2005-01

RPG Programmer

TFE Group, Augusta, GA

1998-01 -

2000-01

Bachelor of Science: Electrical, Electronics

Engineering Technologies

Khulna University OfEngineering

1985-05 -

1989-09

CQM - Certified Quality Manager

PMP - Project Management Professional

Contact this candidate