Theresa Bee
Surgery Scheduler/Financ- Children's Hospital of Los Angeles
Bakersfield, Ca 93311
**************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Surgery Scheduler/ Patient Access Representative
Shepherd Eye Surgery - Las Vegas, NV
June 2021 to Present
Senior Reimbursement Resource Pre-Authorization for in/outpatient surgeries Patient Registration
Durable Medical Equipment
Billing Inquiries Treatment Authorization Request
Regulations of, and other Third-Party Payers
Identification of Alternate Funding Sources
Performs Trouble Shooting
Good Customer Service Skills
Medical Insurance Terminology
Strong Coordination and organization with excellent communication skills Microsoft Office
Microsoft Word
Strong Data Entry
Scheduling of Appointments
Scheduling of Surgeries
managing doctors schedule
Surgery Scheduler/Financial Counselor
Children's Hospital of Los Angeles - Los Angeles, CA July 2006 to June 2021
Senior Reimbursement Resource Pre-Authorization for in/outpatient surgeries Durable Medical Equipment
Billing Inquiries Treatment Authorization Request
Regulations of Medi-Cal, CCS, HMO, and other Third-Party Payers Identification of Alternate Funding Sources
Performs Trouble Shooting
Good Customer Service Skills
Medical Insurance Terminology
Strong Coordination and organization with excellent communication skills Supervisor/ Team Management
Microsoft Office
Microsoft Word
Strong Data Entry
Scheduling of Appointments
Scheduling of Surgeries
managing doctors schedule
Court Office Assistant
Superior Court Appellate Division - Los Angeles, CA September 2005 to July 2006
Assisting Judge and Attorney with cases
In-putting Criminal and Traffic cases into computer database Processing of Tickets
Strong Data Entry Strong Customer Service
Processing Civil Claims
Processing Misdemeanor and Felony cases
Clerical Office Duties
Administrative Secretary II
Superior Court Appellate Division - Los Angeles, CA September 2005 to February 2006
Answering of telephones
Taken of messages and providing Information
Operate electronic mail systems
Coding
Processing Time Cards
Coordinates flow of information
Schedule and confirm meetings and appointments for Supervisor and Department Staff Establish and maintains hard copy and or electronic files Filing Faxing Microsoft Excel / Preparing Memos
Processing Contracts and Grants
Researching
ER Admissions Rep
Torrance Memorial Medical Center - Lomita, CA
May 2004 to January 2005
Verify Insurance Online and Telephone Checking Patients Demographics Triaging Doing Runways
Collecting Co-payments
Strong Customer Service
Front Office Medical Administrative Secretary
Cedars- Sinai - Beverly Hills, CA
June 2001 to April 2004
Greet Patients
collect co-payments/give receipts reconcile payments Batch fee tickets
Prepare charts
Review patients demographics, and Insurance
Manage patient flow
Maintain waiting rooms
Schedule urgent and first available appointments
Take voicemail messages off phones and directly appropriately Answer and triage calls, Directing to appropriate individuals or department Handle all telephone interactions
Perform check-in and check-out functions
Process urgent and stat, routine referrals
Handle patient/MD correspondence
Manage all MD requests
Schedule patients with ancillary
Medical Records
Data Entry
Strong verbal and excellent communication skills
Word Perfect / IDX System
Education
Bachelor's
High school diploma or GED
Skills
• Microsoft Office (10+ years)
• Excel (10+ years)
• Collections
• Typing (10+ years)
• Teamwork (10+ years)
• Team Building (10+ years)
• Insurance Verification
• Medical Scheduling
• Data Collection
• Customer Service
• Medical Billing
• Medical Office Experience
• EMR Systems
• Triage
• Medical Records
• Epic
• Medical Coding
• Transcription
• ICD-10
• ICD-9
• CPT coding
• Office manager experience
• 10 key calculator
• Medical terminology
• Hospital Experience
• Patient Care
• Data Entry
• HIPAA
• ICD Coding
• English
• Cleaning
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Anatomy Knowledge
• Management
• Recruiting
• Acute care
• Supervising experience
• Leadership
• Pediatrics
• Driving
• Air brake
• Commercial driving
• Clerical Experience
• Vital Signs
• Phone Etiquette
• Cerner
Certifications and Licenses
CPR Certification
Assessments
Electronic Medical Records Knowledge — Proficient
January 2019
Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use.
Full results: Proficient
Data Entry: Attention to Detail — Familiar
October 2020
Maintaining data integrity by detecting errors
Full results: Familiar
Verbal Communication — Completed
February 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Completed
Scheduling — Completed
November 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
QUALIFICATIONS:
• Work well without supervision
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly while working well under pressure