APRIL M. MATTHEWS
**** *********** ** ● Riverdale, Georgia 30274
404-***-**** ● ******.****@*****.***
EDUCATION / CAREER DEVELOPMENT
Atlanta Technical College, Atlanta, GA
Paralegal Studies Associate Degree, Honor Society recipient – GPA 3.72
5/2012 Graduate
Georgia Department of Labor
Work Investment Act (WIA) Silver Certificate 2009
EXPERENCE
Children’s Healthcare of Atlanta Atlanta, GA
Patient Access Team Lead Associate 2/2014- Present
Interview and register patients by obtaining accurate demographic and financial data
Post, reconcile, and balance charges for the department
Verify insurance eligibility and collect co-payment
Managing staffing and Priorities of Daily Duties
Resolve client complaints related to appointment issues
Prepare & retrieve client documents requested
Providing support to Clinical Staffing needs
Participating in training & educating new recruits
Preparing end of week functional reports
Coordinate and/or schedule patient appointments
Bank of America Atlanta, GA
Data Entry Clerk 5/2018- 11/2018
Data Entry 10-key checks and invoices
Maintain and updated customer and account information.
Enter customer account data alphabetic and numeric information
Processes customer accounts source documents by reviewing data for deficiencies.
Maintain and protect customer data by keeping information confidential.
Harris and Jones, LLC. Riverdale, GA
Paralegal/Internship 11/2011 - 12/1/12
Initiated and performed multi-tasked administrative duties
Set appoints for consults and payment scheduling.
Provide support, divorce, wills, personal injury,
Prepare motions, certificate of service, financial affidavit, and child care worksheets
Prepare witness statements, motions to produce evidence, interrogatories and answers
Knowledgeable of Westlaw Legal research
Atlanta Technical College, Atlanta, GA
Administrative Assistant Learning Support/Volunteer 4/2010 - 10/2011
Initiated and performed multi-tasked administrative duties
Acted as liaison between student and teacher in absence of teacher
Prepare and copy classroom literature and worksheets
Children’s Healthcare of Atlanta Atlanta, GA
Patient Access Specialist 9/2010 - 2/2014
Interview and register patients by obtaining accurate demographic and financial data
Post, reconcile, and balance charges for the department
Verify insurance eligibility and collect co-payment
Land Transportation, LLC. College Park, GA
Accounts Payable Settlements Specialist 11/2007- 10/2009
Provided administrative support to agents and owner operators of weekly payroll
Compile data from fuel and dispatch reports for weekly deficit report
Generate & audit monthly road fuel taxes using Inter-tax
Brokerage Settlements Coordinator 5/2005 - 11/2007
Facilitated brokerage payable invoices and disbursements of weekly payroll
Used Comdata 3720 to facilitate quick pays and advances for brokerage carrier
Keying cash applications and scanning documents into imaging application
K & S Services, LLC. Atlanta, GA
Administrative Office Assistant 4/1998 - 10/2004
Drafted monthly inventory reports of over 500 pieces using MS Excel
Created, edited and prepared purchase order for shipment
Reconciliation of receivables for payment
Responding, delegating, screening calls for management as appropriate
Southern Regional Medical Center Riverdale, GA
ER Registration Billing Clerk 11/1992 – 8/1996
Input patient information to initiate a medical record and a billable account
Confirmed/verified insurance benefits with appropriate provider via online verification
Collected and recorded patient co payments
Performed interpersonal skills by providing necessary instructions /directions;
Educated and trained new clerk registrars.
COMPUTER SKILLS
Microsoft Office 2007 and 2010 Excel, PowerPoint, Access and Word.
Knowledgeable software including Epic,AS400,Citrix,Intratax,Comdata,PST Logistics,
Trippak and various shipping applications.