Call Center Customer Service
Resume:
Debra
Grant
********@*****.***
Motivated job seeker looking to obtain new challenging position work well under pressure adaptable and ready to be a strong team player.
Skills
Computer Skill (word, excel and PowerPoint)
Team Player
Experience
MARCH 2017 – PRESENT
Assistant Manager / Dollar Tree, Georgetown, SC
Delegated tasks to appropriate staff members and monitor performance
Coordinated employee schedules to provide adequate staff coverage
Contributed to effective decision-making with detailed reports on daily operations
Kept all paperwork current and compliant with internal standards and legal requirements
MAY 2014 – JUNE 2015
Cashier / Food Lion, Pawleys Island
Engaged with customers while completing cash register transactions.
Worked with customer service leaders and managers to meet customer needs
Rang up customer items quickly and accurately using POS system
Promoted customer satisfaction by supporting merchandise selection return and exchanges
March 2011- November 2013
Customer Service & Photo Associate/ Walmart
Discussed promotions and special offers to customers to increase sales
Complied customer feedback to recommend improvements to management
Managed customer calls efficiently in fast-paced call center environments
Education
JUNE 1998 DIPLOMA / GEORGETOWN HIGH SCHOOL, GEORGETOWN, SC
2021- PRESENT / ULTIMATE MEDICAL ACADEMY, TAMPA, FL
Take up Medical Administration Assistant
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