Data Entry Service Representative
Resume:
Amber Wilson
********@*****.***
Adaptable professional with 10+ years of experience and a proven knowledge of back office operations, confidential correspondence, and data entry.
Work Experience
Client Service Representative (Medical Records)
CIOX Health - Lake Charles, LA
January 2022 to Present
●I fulfill medical requests sent to the hospital by other facilities that need information for the continuation of care for patients.
●I answer phones and provide answers that are needed
●I check the messages on the phone daily and return calls at the end of the day
●I print any records needed by patients that walk into medical records.
●I upload medical request into the correct site location for other representatives to fulfill the request
School Cafeteria Manager
CALCASIEU PARISH SCHOOL BOARD - Iowa, LA
August 2016 to November 2021
●Manage the daily operations of the cafeteria
●Supervise 5 employees
●Supervise production of 300 breakfasts and 500 lunches daily
●Supervise cleaning of kitchen and cafeteria daily
●Order all food and supplies for kitchen every week
●Enter production daily for supplies used that day
●Responsible for putting in all maintenance order to make sure the cafeteria was up to code
Case Manager
CINC - Lake Charles, LA
February 2014 to March 2015
●Managed a caseload of 70 women in a work release program
●Orientated women into the work release program
●Keep files on residence and helped them in our program
●Corresponded with Department of Correction concerning residence
●Process residence out of program when it was time for release
●Did all paperwork to ensure housing and continued employment after residence release
Medical Records Specialist
CHRISTUS HOME HEALTH CARE - Lake Charles, LA
October 2009 to March 2012
●Transcribe medical documents from RN's, PT's, OT's and CNA's
●Fax transcribed documents to physicians office so the physician can sign off on treatment plan for patient
●Make sure all medical codes are entered correctly to insure payment from insurance company
●Help with insurance verification
●Make sure all medical documents are filed and stored correctly
Education
High School Diploma
SAINT LOUIS CATHOLIC HIGH SCHOOL
May 1999
Unitech Billing and Coding Course
June 2022
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