Scrum Master Time Delivery
Resume:
Macseline Mbinglo
********@*****.***
PROFESSIONAL SUMMARY
+7 years of cumulative working experience across Real Finance, Health, Death, Insurance, and IT industry with strong domain knowledge including:
Lending services such as credit cards and other lines of credit.
Insurance plans and related services including but not limited to, housing, medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans.
Banking and credit related services such as credit cards, mortgage, auto loans, investment banking, and other lines of credit.
6+ years as a Scrum Master.
Knowledge of various Agile frameworks: Scrum, Kanban Principles, Scaled Agile Framework (SAFe), Lean waterfall, XP, TDD, BDD.
Utilize the following tool for project tracking: Jira, confluents, ASANA, Rally, TFS, Version One, Team Foundation.
Broad knowledge of AWS cloud including but not limited to IAM, S3, Networking, EC2, Governance at scale, CICD pipelines
Experience
American Family Insurance (AMFAM), Madison, Wisconsin December 2022- March 2023
Enhanced presentation and communication methods used for presenting projects’ capabilities to prospective clients.
•Created a new scrum team and coached and train them on Agile methodology
•Brought professional ideas from facilitation, mediation, coaching, conflict management, further more to help the team become a high-performance team.
• Acted as a point of contact (POC) and communicated project status to all participants while ensuring internal teams have resources to meet deadlines.
Facilitated the migration of policies using sapiens to the cloud
Ensured 90% customer retention rate through proactive communication with customers, sales, and the solution architecture team.
Migrated legacy applications to AWS cloud environment.
Designed secured, cost optimized, highly available and fault tolerant infrastructure in AWS
Architected and configured Dev/Stage/QA environments in AWS (VPC, subnets, security groups, EC2 instances, load balancer,( RDS, Redis, route53, etc)
Implemented and managed AWS organization to enforce policies and detect violations across various AWS accounts.
Enforced security at all levels of Application design including but not limited to NACLs, security groups, Load balancers, multi-AZ deployments, AWS WAF and shields, Guard Duty.
Designed resilient architectural platforms with disaster recovery in mind and assisted in the assessment of existing disaster recovery plans as needed.
Implemented monitoring across our environments by leveraging CloudWatch, CloudTrail, and setting up SNS notifications.
Ability to communicate with project team members regarding project milestones, risks, issues, and status.
OneMain Financial
Scrum Master –Remote March 2022- December 2022
Served on an AWS project that focused on strengthening Identity and access management implementation as well as ensuring appropriate use of S3 storage classes to enhance efficiency and optimize cost for OneMain Financial.
Manage multiple concurrent projects using agile methodology, aligning resources, and removing roadblocks to ensure deadlines are meet.
Regularly assess the teams, organizational agile maturity, and coached two junior level scrum masters to maturity levels.
Slashed rework rate by 90% through coaching and training on bug discovery late in sprint while limiting work in progress.
Attained a 90% increase in velocity by coaching team members and relevant parties on agile processes, principles, and ceremonies.
Transform the team’s waterfall mindset to agile by introducing training with hands on exercises enabling understanding of product delivery.
Participate and facilitate sprint planning, design, and estimation.
Track and effectively communicate team progress using burnup and burn-down charts.
State Farm, Naperville, IL June 2019 – February 2022
SCRUM MASTER
•Implemented Agile Scrum Framework by leading daily stand-ups and scrum ceremonies to improve communication, provide more transparency across departments, and obtain greater business value with shorter turnarounds.
•Effectively assessed the Scrum Maturity of the team and coached team to higher levels of maturity, at a pace that was sustainable and comfortable for the team and organization.
•Coached teams and Managers on Agile Scrum values and principles to promote continuous improvement and increase in team velocity.
•Removed impediments and protected team members from interruptions and distractions to maximize productivity while leading strategic release planning.
•Facilitated definition and prioritization of work through Epics, Features, and Stories using Kanban and Scrum.
•Updated agile tracking systems to provide transparency in product and sprint backlog.
•Worked with other Scrum Masters to share information and develop processes to achieve consistency among teams & Documents processes and procedures.
•Protected team over-commitment, managed backlog, and prioritized resolution of defects/bugs as evidenced by the on-time delivery of 10 major initiatives.
Teck-Citadel, Rochester, Minnesota August 2016 – March 2019 SCRUM MASTER
•Championed successful transition from Waterfall to Agile/Scrum as a Subject Master Expert
(SME).
•Facilitated/coordinated the work of multiple project teams engaged in the establishment and implementation of projects within the organization
•Led scrum teams by effectively facilitating, collaborating, and implementing proper agile mindsets.
•Prepared, scheduled, and led meetings between departments and Interpreted specifications, blueprints, job orders, company policy, and procedures for team members/stakeholders. coached the team to improve collaboration and self-organization.
•Tracked teams progress using burn down chart, burn up charts and team’s velocity. .
•Coached and worked with Product Owners to define product backlog and objective, while effectively maintaining customer satisfaction as the priority
EDUCATION/ CERTIFICATIONS
University of Bamenda, Cameroon
Bachelor’s Degree in Business Administration.
Certified Scrum Master (CSM)
Professional Scrum master (PSM1)
Certified Safe5 Scrum Master
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