Customer Support System Administrator

PIYUSH VERMA

***/* * **, *.S.BOSE ROAD

KOLKATA-*00039

CONTACT-933-***-****/798*******

EMAIL:--*************@****.***/************@*****.***

N E T W O R K A DM I NI S T R A T I O N/ S E C U R I T Y A N D T E L E C O M M U N I C A T I O N S/NETWORK CORDINATATOR/SR. ASSOCIATE PROJECTS/ERP

S T R A T E G Y L E A D E R S H I P P E R F O R M A N C E

Accomplished computer network security, system administrator and network administration professional with experience in combining technical and business solutions to support overall corporate strategic goals. My ability to leverage operations and technology to exceed business objectives has led to my career growth and progression. I am looking to utilize my background in an IT leadership role with an organization that rewards hard work, results, and success.

AREAS OF EXPERTISE

Network Administration

Disaster Recovery

IT Leadership

Develop Technical Standards

Wireless network

ERP Maitance of server IT System Administration

Systems Security

Training and Development

Team Leadership

PTP TO PTMP

Facilities Control Support

IT Resource Planning

Cross-Functional Training

System Configuration

Remotely Support

Sinology Nas &cloud stroge

LANGUAGE PROFICIENCY

English, Hindi & Bengal

PROFESSIONAL EXPERIENCE

CMC LTD. DEC. 1999 TO March 2004

SYSTEM ENGINEER

CMC in Project Engineer CCL in Ranchi in worked in DIGITAL MART

ANLOCK MART TO CONVER A DIGITAL MART IN PROJECT---CCL

MACON - in service ENGINEER AS A Customer Support through CMC

SAIL - CMC Annual Maintained COMPUTER MATENANCE

Multimedia Message Manager Senior System Engineer responsible for daily operations of Communications Support Processors, 3 multi-functional Secure Gateway systems and Multimedia Message Manager System components to include Smart Next, Decision directory System Agent, Domain and system services.

CMC LTD all Govt project and maintained in system

As a coordinator role in CMC Project in CCL LTD.

As a ERP Maitain

Monitors performance and provides troubleshooting for system hardware and software.

Manages Performance installations, upgrades, maintenance and security scans.

Ensures successful replication between various servers in different locations.

Responsible for complete backup and restoral of organizational systems to the most recent information.

Oversee the monitoring of server audit logs and event notices.

Develop operational processes and procedures while providing on-site system training for users and administrators.

Lead investigations of security violations and breaches and recommended solutions.

Responded to customer queries.

My Experience in this company 6 YRS

BRAIN WARE April 2004 TO March 2008

NETWORK OPERATIONS MANAGER

Supervised 40 personnel in telecommunications, network operations, planning and execution of services

Supervised the execution and transfer of information with state-of-the-art multi-media technology such as fiber optics, digital microwave and commercial/Department of Defense owned satellites globally.

Trained planned and coordinated assignments for WIRLESS NETWORK.

Managed 15 shipyard and commercial vendors ensuring 100 percent unit connectivity.

Generated 50 directives, instructions and general correspondence that directly impacted OEF/OIF operations communication support.

Mentored 150 personnel in policy and procedures, significantly increasing the number of qualified

personnel by 100%.

Handled project tasks related to budget preparation and balancing with outstanding success.

Assisted in the development of plans, policies, and procedures.

RAHUL INDUSTRIAL ENTERPRISES PVT LTD. APRIL 2008 TO AUG 2021 till Now

As a Manger in Network Engineer (TP-LINK INDIA)

INFORMATION SYSTEMS TECHNICIAN/NETWORK SECURITY VULNERABILITY TECHNICIAN

Supervised 72 personnel in operations, maintenance and Information Management of Our customer Networks.

Automated Data Processing Systems Manager, supervised and trained junior personnel in maintenance and administration while ensuring 100% reliability of all ADP assets allowing Communications division ability to provide superb customer service and flawless delivery of required voice, data and video communications.

As a engineer in my company all type of network product of Tp-Link I have support our customer, By

Telephonic discussion and remotely configure.

Maintained user accounts, file system security, printing, backup and recovery and remote access troubleshooting with special emphasis on MICROSOFT Win2000, 2003, Exchange Services, TP-LINK routers and UBIQUITI VOIP.

Installed, analyzed, managed and optimized Local Area Network performance for various networking protocols, routing technology and network topologies to include TCP/IP, VLANS, Internet (HTTP, HTTPS, FTP, TELNET, SMTP) various gateways and routing protocols and smart switches.

Supervised the processing and distribution of record message traffic while utilizing, As manager a Role TP-LINK INDIA News Stand

Managed all aspects of the Electronic Key Management System (EKMS) to include handling and accountability of cryptographic equipment and keying material.

Utilized Required Product customer place to help and developed.

Accountable for ERP Package Handling, SERVER maintained

and Backup.

Maintained account registration, equipment inventories, clearance levels, appointment certificates and all required Local Element submissions.

RIEPL--

INFORMATION SYSTEM ADMINISTRATOR

Supervised 435 personnel in the design, implementation and monitoring of microcomputer end-to-end networks, network integration and computer based Video Teleconference Systems.

Set policies and procedures for Life Cycle Management for 600 network computers, servers all associated network equipment and peripherals.

Monitored and implemented Automated Information System (AIS) and IAVA security updates, patches and hot fixes.

Administrator maintained an impeccable record of system maintenance and Administration for NINE years.

UBIQUITI All ap’s configure in Remotely configure

Out Door Wi-Fi Network in ubiquity, PTP And PTMP Support.

Wireless zone proper response in my job profile

MIKROTIK router board network handling

PROFESSIONAL QUALIFICTION:-

First class Passed Hardware Engineer in PG from IIHT

MBA In System in HR from SKIM MANI PAL University

Novel Certified Engineer

First class passed MTCNA From MIKROTIK

MIKROTIK certified Engineer

EDUCATIONAL QUALIFICATION:--

Graduate in C.U

Ignou MCA

MBA SYSTEM IN HR SIKIM MANIPAL UNIVERSITY

PERSONAL INFORMATION

Father’s Name : T.P.VERMA.

Sex : Male

Nationality : Indian.

Religion : Hindu.

Material Status : Married.

Hobbies : Playing Cricket & Football, Cycling.

PLACE:-KOLKATA SIGNATURE

DATE:-19-10—2022 933-***-****/798*******

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