Entry Clerk Data
Resume:
VICTOR LARA
Lynwood, CA. *****
********@*******.***
To develop the necessary skills to achieve the goals for a good future. Dedicated data entry talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 10 years of experience in quickly resolving any issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations.
Cashier
Computer literate
Database
Drivers
English
Market
Excel
Word
Receiving
Spanish
Shipping and receiving understanding
Problem-solving abilities
Office equipment proficiency
Business development understanding
Clerical support
Call center experience
Inbound and outbound calling
High-energy attitude
01/2017 to 12/2018
MARITZ RESEARCH
Gardena, CA
Customer Service and Telemarketing
Receive calls thru out the day to assist customers. Make both Inbound/Outbound calls conducting surveys 2004-2006 Bodega R-Ranch Market Stocker, Cashier, Receiving and Scan coordinator Assign item prices, make sure they scan accurately at register. Receive and verify merchandise delivered to store. Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assessed customer needs and upsold products and services to maximize sales. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Asked probing questions to determine service needs and accurately input information into electronic systems. 01/2015 to 06/2016
SEW WHAT INC
Carson, CA
Receiving Manager and Quality
Control Managed all shipments and all merchandise delivered. Inspect merchandise before it was shipped to customer. Prepared accurate shipping orders and bills of lading to direct and route materials. Compared shipment contents with paperwork to support inventory accuracy and records management. Supervised warehouse team, including schedule management, training and task delegation. Kept stockroom free of hazards, working efficiently and properly organized. Received and staged incoming inventory for movement to storage or sales floor. 04/2010 to 08/2014
NATIONAL RETAIL TRANSPORTATION
Rancho Dominguez, CA
Dispatcher and Data Entry Clerk
Input driver information to main database system.
Dispatched drivers to destinations and coordinated their routes. Verified and logged deadlines in response to daily inquiries and requests. Entered data into spreadsheets, documents and databases, maintaining 100% accuracy rate. Maintained quality levels above prescribed minimums to support team productivity and efficiency. Transcribed data after verifying information to deliver projects with 100% accuracy. SUMMARY
SKILLS
EXPERIENCE
HIGH SCHOOL DIPLOMA: GENERAL STUDIES 2000
Lynwood High School, Lynwood, CA
Spend time with family, play soccer and to be successful in life. Available upon request.
Fluent in both English and Spanish
EDUCATION AND TRAINING
PERSONAL INFORMATION
REFERENCES
LANGUAGES
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