Customer Service Assistant Manager

VIANNY PENA

*** *********** **, *********, ** ***37 / 407-***-**** / *********@*****.***

Objective

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Education

Dumont High School / High School Diploma

Dumont, NJ

September 2014 – June 2018

Universidad Autónoma de Santo Domingo / 2 years towards psychology degree

Santiago, Dominican Republic

August 2018 – May 2020

FLORIDA TECHNICAL COLLEGE/ Culinary arts

Kissimmee, Fl

August 2021- March 2023

ServSafe Allergens

Experience

AMSCOT

Kissimmee, FL

Assistant Manager/ December 2020 – January 2023

Make sure employees are properly scheduled to cover all shifts.

Contact customers with outstanding debts and collect these debts.

Interview potential employees to determine if we will be hiring them.

Marshalls

Davenport, FL

Sales floor/ November 2020 - December 2020

Make sure all clothing racks are properly stocked and presentable.

Assist customers with any assistance they may need.

Data Vimenca

Santiago, Dominican Republic

November 2019 – October 2020

Customer Service /technical support for Clover payment systems campaign.

Assist customers with ordering new equipment.

Resolving any technical issues clients may have with their equipment prior to determining if they need a replacement.

Bilingual

English and Spanish

Contact this candidate