Data Entry Office Clerk

WORK HISTORY

AMERIGAS (Charlotte, NC)

Data Analyst October 2020

Performed data entry skills on SAP program, along with tracking & monitoring all inquiring applicants.

Trained office clerk in Excel, and Access software to carry out daily data entry duties.

Performed data entry for various center reports to include Microsoft Software and Unified Service Desk

Provided frequent client contact to obtain missing information, and extensive data entry with a high level of accuracy.

Provided administrative support services, developed individualized service plans for shelter residence, and data entry.

Performed data entry of client's eligibility documentation in required systems.

AMERISOURCE BERGEN (Fort mill, SC)

Data Intake Specialist/ Benefit Specialist October 2018- October 2020

·Documenting orders from customers and then entering those orders into a tracking system

·Trained and supervised colleagues, while still entering high volumes of data

·Documenting data information from different locations that is written down, reports, prescriptions, medical bills and entering it into an electronic data system for storage and analysis

·Verify information to make sure it is accurate, make corrections if necessary and enter the data and store the hard copies and electronic data in the proper place.

·Submit the information into scanners and other specialized equipment to put data into the system

WELLCARE (Columbia, SC)

Healthcare Agent /Human Resource Sep 2017 to November 2018

·Served as a customer services sales representative, helping 60+ customers per day in a fast pace work environment and trained 35+ customer services and sales new hires

·Educated members on the benefits associated with their health plan to ensure customer satisfaction

·Made decisions that were consistent with the concept of a win-win-win for members, associates, and WellCare.

·Well Care Claim Specialist instructor

·Demonstrated appropriate customer-care skills, including empathy, active listening, courtesy, and helpfulness

·Investigated and resolved member complaints

PALMETTO HEALTH RICHLAND HOSPITAL (Columbia, SC)

Occupational Therapy Technician and Speech Assistant June 2016 to Sep 2017

·Assisted with OT treatments by explaining and demonstrating speech and physical workouts and ensured that safety rules and regulations were upheld

·Formed relationships with patients from all age groups and socioeconomic levels

·Educated patients on the benefits of OT and kept them encouraged through speech therapy

INTEL (San Jose, CA) (Manhattan, NY)

Business Consultant May 2015 to Aug 2015 (internship)

Envisions Entrepreneurial Challenge, a collaborative simulation that allowed scholars to apply their skills while maintaining relevance with customer-centric innovations and current market trends.

Scholars build a strong foundation in the following fundamentals: product finance, securing capital investment, project ideationand price, product creation and market research

I am comfortable developing, and training employees on the best practices to reduce workplace incidents and ensure the safety in several situations. Aspiring to utilize my organizational skills and attention to detail to support a leading organization. Upon through research, the client relationship role will further develop my skills, and allow me to add value to the organization.

SKILLS

Excellent communicator, coordinator, and high-level organizer - Able to juggle between multiple tasks and solve problems efficiently - Learns quickly and is easily trained - Works well under pressure without losing focus and patience – Microsoft Office: Word, Excel, PowerPoint and Access – Quick books and Dynamics, Human Relations, Leadership, Managerial, Claims Specialist, Marketing Research and Strategies, Market Trends, Philosophy, Strategic Management.

EDUCATION

South University

Masters of Public Health (MPH)

Expected Grad. Date:

June 2023

Claflin University

Bachelor of Science (B.S.)

·National Society of Leadership and Success

·Claflin University Softball and Cheerleading Teams

·Student Activity Board

·Alpha Kappa Alpha Sorority, Inc

·Claflin University Tutorial program and Mentoring programming with Athletic Department

·Race for The Cure Breast Cancer Walk

·Educational Counselor and Advocate Disadvantage Youth

Contact this candidate