Processing Clerk Pse Mail
Resume:
Debbie Dunston
East Orange, NJ *7017
***************@*****.***
Willing to relocate to: New Jersey - -
Authorized to work in the US for any employer
Work Experience
Onboarding Specialist
BCforward
July 2022 to Present
Contract Agent under supervision of UPS, HR Dept assisting New Agents, and Rehires with the on boarding process for Upcoming Peak Season, made sure all paperwork were properly filled out, scheduled road tests, scheduled physicals, handled same day problems, provided excellent customer service. Customer Service Representative
Visiting Nurse Service. NY
February 2022 to June 2022
Assisted members with escalating claims, writing grievances, scheduling trips, ordering medical supplies, setting up in house visits with doctors, provide excellent customer service, problem solving, assisting families with choosing Home Health Aide Agencies that would provide the best care for their loved Ones.
• Assisted customers with a warm and professional attitude
• Handled emails, inbound calls, and outbound calls
• Kept records of customer complaints
• Interacted with customers through live chat
• Assisted customers with questions
PSE Mail Processing Clerk
Teterboro Post Office - Teterboro, NJ
November 2021 to January 2022
Scanning packages, processing packages, sorting packages, preparing packages for mail carriers to deliver to residents in NJ. Provide excellent customer service. Customer Service Representative
Global Contact Solutions - Long Island City, NY
March 2019 to November 2021
Contractor working with MTA Access A Ride. Scheduling trips for people with disabilities, filing, solve problems, provide excellent customer service to all passengers, answering questions, work with different carriers to ensure that all pass are traveling in safe vehicles, making sure that all rules and regulations are met with passengers and drivers.
Sorter
UPS
October 2017 to March 2019
• Load, pack, check packages
• Ensure packages contain no explosives, metals, corrosive materials, flammable liquids, any gases
• Cleared packages to be transported to the airport and loaded on UPS aircrafts
• Handle packages ranging from 1lb - 65lbs
Housekeeping
Immacuclean Cleaning
March 2015 to February 2017
• Attend to hotel rooms to sanitize and reset rooms
• Cleaned rugs and carpets, lounges, toilets, and lobbies; organized and folded linens
• Laundry attendant
Cleaning Operator, Managed By Q
Immacuclean Cleaning
December 2015 to November 2016
• Post construction cleaning
• Event clean up
• Commercial cleaning of offices
Cleaning Specialist
Great Green Cleaning
September 2012 to March 2015
• Disinfected equipment and supplies using steam-operated sterilizers
• Cleaned rugs and carpets, lounges, toilets, and lobbies; organized and folded linens
• Upholstered furniture and draperies using vacuum cleaners and shampooers Sales Associate
Great Green Cleaning
September 2012 to July 2014
• Swept and mopped floors, cleaned bathrooms and fitting rooms throughout the store
• Unloaded pallets with merchandise and moved merchandise to the appropriate location
• Addressed customer inquiries and maintained accurate sales records Education
High School Diploma
George Westinghouse High School
1988
Skills
• Familiarity with Industry Tools
• Air sealing techniques including silicon caulking, insulation and weather stripping
• Lighting identification, assessment, calculation and efficiency
• Building performance overview
• Introduction to Green Careers
• 10 hour OSHA Certificate
• Ability to lift, carry, and move 65 lbs
• New York State Driver's License: Class D
• Various handsaws
• hammers
• wood planes
• squares
• clamps
• and screwdrivers
• tape measure
• stick ruler
• plumb bob
• laser
• wood chisel
• cordless drill
• flat/pry bar
• sheetrock plane
• nail set
• utility knife
• tin snips
• other basic hand tools Green Construction Skills and Tools
• Chrome, Microsoft Office, Adept IQ
• Laundry
• Developmental Disabilities Experience
• Drywall
• Plastering
• Commercial Cleaning
• Plumbing
• Carpentry
• Electrical Experience
• Documentation review
• Administrative experience
• Customer service
• Microsoft Office
• Handyman
• Welding
• Load & Unload
• Mechanical Knowledge
• Leadership
• Typing
• Facilities Maintenance
• Assembly
• Remodeling
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