Personal Assistant Customer Service

Raffaella Jones

**** ******* ****** ***** ** ****2 apt E2

****************@*****.***

917-***-****

PROFILE

Dedicated individual with supervision experience. Collaborative team player who works well in challenging, fast-paced environments where interpersonal and communicational skills are vital.

EXPERIENCE

PERSONAL SHOPPER, SHIPT INC ; NEW YORK, NY 2020-present Maintain flexibility, tact, patience, honesty, effective communication skills and ability to develop relations and trust with customers.

PERSONAL ASSISTANT, PRIVATE FAMILY; NEW YORK, NY 2013-2020 Managed Diaries and organized daily tasks.Acting as first point of contact.Excellent memory and attention to details.Prioritized emails sort incoming emails and handled outgoing mail correspondence.Handled courier and pick up service.Managed Multiple properties.Devised shopping list and organized grocery deliveries.Handled travel arrangements including flights, car hire, and dinner outing reservations. ASSISTANT MANAGER, MOORMENDS INC; NEW YORK, NY 1996-2013 Directed sales floor activities ensuring excellence in customer service and resolving store level problems.Managed merchandise selection.Organized window displays.Maintained a professional relationship with vendors.Managed photo processing lab.Assisted customers with luggage and camera sales.

SECRETARY, CARIBBEAN AMERICAN BROKERAGE INC; NEW YORK, NY 1996-1996 Answered four line phone system.Assisted customers with information regarding their insurance policy. Typed, Faxed and updated insurance real estate ledger. EDUCATION

ST JEAN BAPTISTE HIGH SCHOOL NEW YORK, NY

ACADEMIC DIPLOMA RECEIVED

SKILLS

Problem solving .Adaptability. Strong work Ethic. Time management. Critical thinking. Creativity. Microsoft suite.Customer service.

Raffaella Jones

1307 Merriam avenue Bronx Ny 10452 apt E2

****************@*****.***

917-***-****

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate