Marcus G. Mera
(***) *** - **** **********@*****.*** 2131 North 62nd Ave. Hollywood, Florida.
EDUCATION
Florida International University Bachelor of Arts in Psychology 08/2019 – 05/2022
● GPA: 3.7 - Graduated with Honor: Dean’s List Graduate
● Minors: International Communications
Broward College Associates of Arts in Psychology 08/2016 – 05/2019
● GPA: 3.7 - Graduated with Honors: Dean’s List Graduate EXPERIENCE
Host / Server / Manager Rickey’s Restaurant 10/2019 – Present
● Supervise and organize the flow of incoming and outgoing customers by engaging with staff and consumers to ensure a healthy and vibrant environment.
● Worked diligently serving the needs of customers by attentively listening and being proactive to ensure their needs are met.
● Acted upon multiple tasks during intensive moments to assist peers and complete responsibilities in a timely manner.
● Responsible for keeping track of cash and admin work. Donor Development Intern / Freelance Writer FamilyLife 05/2021 - 02/2022
● Constructing creative ways to enhance previous written articles and email contents to better engage with a multicultural audience.
● Stewarded story articles and outlines to become relatable towards more broader generations and families.
● Conducted an interview with the president’s partner, entailing her abroad experiences to enhance future Mission trips with research that was gathered.
Non-Profit Organization, Mission Trip Encuentro Con La Vida (Soacha, Colombia) 07/2019 – 04/2021
● Educating the children of Soacha standard English grammar and pronunciation to develop the possibility of life outside their environment.
● Aided in constructing a PDF brochure to engage potential global and domestic volunteers to serve on future mission trips for the families of Soacha.
● Organizing media content to rally support and funds to provide the Organization with positive exposure. Triage Volunteer Memorial Regional Hospital 07/2018 – 10/2019
● Assisting Nurses and Administrators handle emergency room situations.
● Rapid Decision making during intense moments to assure patient safety.
● Interpreting Spanish to English dialogue between patient and hospital members. APPLICABLE COURSEWORKS
Intercultural Communication, FIU
Nonverbal & International Business Communication, FIU Organizational Psychology, FIU
Global Psychology, FIU
Social Psychology, FIU
Psychology of Adolescence, FIU
Psychology of Women & Gender Development, FIU
SKILLS
Proficient in Microsoft Office, PC and Mac systems, Canva, Zoom. Languages: English, Spanish - Translation and Interpretation abilities. Interpersonal: Verbal and Written communication, Non-verbal Communications, Attentive listening, Adaptable to Environment, Decisive, Empathic, and Culturally Sensible.
Critical Thinking: Precise, Detail Oriented, Problem Solving. Experience: customer service skills, personnel management, inventory management, youth development, coaching experience.