Alexis Kaiser

advw0y@r.postjobfree.com 405-***-**** linkedin.com/in/alexisjdkaiser Oklahoma

Professional Summary

Technology professional with a strong operations background and a proven track record of delivering complex, high-quality, mission-critical solutions on-time and within budget. Experienced across full project lifecycle utilizing multiple project management methodologies including Waterfall and Agile. Skilled at managing geographically distributed cross-functional teams within SMBs. Strengths include: Leadership/Team Building Business Process Engineering Stakeholder Management Business Systems Analysis Vendor Selection Analytical Skills Compliance/Regulatory Management Start-up Experience Public Speaking

Experience

Technology Project Manager October 2022 - Present

Crowdsourcing Platform Start-up - Client Confidential United States

● Led the delivery of web-enabled software using Agile methodology, meeting performance goals, deadlines, and budget targets by successfully managing cross-functional, geographically distributed teams.

● Communicated with all stakeholders in establishing both business and functional requirements.

● Analyzed KPIs and milestones, performed gap analysis, monitored progress and ensured implementation of proactive strategies to mitigate risks and improve project outcomes. Chief Operating Officer March 2008 - March June 2022 Kaiser Holdings Connecticut, Illinois, Oklahoma

● Increased profitability 31% and reduced production costs 65% streamlining offering in consultation with all stakeholders, by using data analytics to set up experiments and test hypotheses.

● Cultivated network of industry-specific attorneys in a highly regulated industry, driving business growth by 25% in entrepreneurial environment.

● Scaled up start-up business within 4 months to achieve 3x growth projections over business plan projections

Product Manager March 2003 - March 2008

Kaiser Holdings Connecticut, Illinois, Oklahoma

● Increased retention by 300% by improving depth and speed of processing of applicants across 131-property portfolio.

● Accelerated turnaround of vacant units by 45% by implementing an effective execution and prioritization framework

Digital Product Manager June 2000 - March 2003

MarketingSherpa Bethel, CT

● Developed an extensive knowledge-base of marketing automation and communications tools, providing valuable insights and evaluations for cost-effective implementations and optimization.

● Established and managed varied technology relationships with 3rd party vendors and in-house technologists to deliver successful tech campaigns, increasing user engagement by 19%.

● Spearheaded design/creation/implementation of custom content-management system for publishing both public and subscription content on schedule and under budget by 15% Marketing Technology Project Manager March 1998 - June 2000 ValueAmerica Charlottesville, VA

● Increased traffic directly to product pages from 9% of traffic coming from influencers and other publishers to 21% of traffic coming from those sources.

● Increased the number of links coming into specific products increased by 60%, which resulted in 6% fewer abandoned carts overall.

Director, Multimedia Resource Center February 1992 - March 1998 University of Virginia Charlottesville, VA

● Envisioned, designed, and secured budget for multimedia resource center, for use by faculty to develop online teaching materials.

● Spearheaded initiative to organize and integrate multimedia technologies, resulting in 70% reduction in development costs and up to 5-fold increase in multimedia resource utilization rate. Technology Project Manager

Brokerage Systems, Inc. Chicago, IL

● Developed waterfall project management and delivery methodologies for a variety of technology projects, successfully meeting all deadlines on the project timeline.

● Facilitated communication between stakeholders, both internal and external, reduced project overruns by 11% and achieved 100% on-time implementation of custom solutions.

● Consulted on-site for commodities-industry clients to understand their IT project requirements and effectively managed the development, implementation and roll-out of said projects. Programmer & Systems Analyst

Merrill Lynch New York, NY

Education

Master of Public Affairs

University of Texas, LBJ School Austin, TX

Bachelor of Arts in Computer Science

Northwestern University Evanston, IL

Certifications

Digital Product Manager 2022

University of Virginia

Agile Development 2022

University of Virginia

Books Authored

● The E-Commerce Arsenal: 12 Technologies You Need to Prevail in the Digital Arena, under the name Alexis D. Gutzman, American Marketing Association, 2000; Named “One of the thirty best business books of 2001” by Soundview Executive Summaries.

● Cold Fusion for Dummies, under the name Alexis D. Gutzman, Wiley Publishing, 1999

● The HTML 4.0 Bible, co-authored with Bryan Pfaffenberger, 1998 Technology tools: Microsoft Suite Tools, Google Analytics, Confluence, Balsamiq, LucidChart, Trello, Git, Jira, MS Project, SQL, COBOL, ColdFusion, CSS, HTML, Javascript, JCL, MySQL, Pascal Content-Management Systems (CMS): Adobe Experience Manager, Dreamweaver, SquareSpace, WordPress Methodologies: Agile methodology, Waterfall project management, Collaborative team building, SEO

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