ALANA GARNER

Failure Analysis Technician

ABOUT ME

I am currently a Failure Analysis Technician working with Volt/Pegatron. I am a dedicated and motivated hard-worker, who is looking to expand my job experience. I enjoy working with others and learning new things. I am great with computers. I am able to find solutions to challenging problems and think outside the box.

CONTACT

PHONE:

916-***-****

EMAIL:

advw00@r.postjobfree.com

SKILLS

Type 62 WPM

Microsoft Word

Excel

Power point

Empathetic

Problem solver

Active listener

Good time management

EDUCATION

Franklin High School

8/2007 - 5/2011

I attended Franklin High school from 2007 to 2011. I participated in band.

Consumnes River College - Nutrition and Foods Certificate

August 2012 - May 2019

I received a certificate in Nutrition and Foods. I took classes such as Cultural Foods of the World and Culinary Arts Management.

Penn Foster - Customer Service Certificate

August 2021 - January 2022

I completed a certificate in Customer Service. I learned about how to properly interact with customers, such as, repeating back customer’s concerns to show you are actively listening, and being courteous and empathetic.

Penn Foster - Medical Billing and Coding Certificate

May 2022 - Present

Medical Billing and Coding

I am currently taking a Medical Billing and Coding course. I am currently learning about the types of insurance such as PPO and HMO.

WORK EXPERIENCE

In-Home Support of Sacramento County - Provider

November 2015 - May 2019

I was an in-home care provider to a client. I assisted with household cleaning, administering medications, and bathing.

Volt/Pegatron. - Failure Analysis Technician

November 2019 – Present

I work for Volt/Pegatron, a company that works on Apple iPhones. I work assembly, dismantle, and failure analysis. I also train others and help resolve problems on the line. I also have done data entry in Microsoft Word.

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