Data Entry Customer Service
Resume:
Jasminka Jankovic
Los Angeles, CA 90047
*************@***.***
Summary of Qualifications:
BS in Criminal Justice, California State University Dominguez Hills
AA in Criminal Justice & Behavioral Science, West Los Angeles College
Fluent in Croatian, written, spoken, and translation
Proficient in Word, Power Point, and Excel
Customer service oriented
Working knowledge of office administration, including law enforcement
Education:
2015 to 2017
California State University Dominguez Hills, Carson, CA
Major: Criminal Justice Administration
Bachelor of Science Degree in Criminal Justice, May 2017
Graduated Summa Cum Laude, GPA 3.95
2010 to 2013
West Los Angeles College, Culver City, CA
Major: Criminal Justice Administration
Associate of Arts Degree in Criminal Justice, June 2013
Associate of Arts Degree in Behavioral and Social Science, June 2013
Graduated Summa Cum Laude, GPA 3.96
Employment:
July 10, 2019 to January 29, 2020
“Oh My Green”
Warehouse Crew Member
Produce inspection
Inventory
Receiving and stocking merchandise
Finalizing outgoing orders
May 6, 2019 to July 10, 2019
“Oh My Green”
P/T Merchandiser
Customer service
Inventory
Ordering and stocking merchandise
February 1, 2014 to August 10, 2015
Los Angeles Sheriff’s Department
Volunteer
Issued short-term large vehicle street parking permits
Provided citizens with needed information, either in person or over the phone
Other assigned light office duties
February 1, 2012 to June 7, 2014
Los Angeles Police Department
Volunteer
Contacted victims of burglary and theft for additional information
Filed confidential documents
Other assigned duties
January 2, 2008 to January 7, 2009
Utah State Tax Commission-DMV
Seasonal Motor Vehicle Technician
Collected and Analyzed documents
Issued vehicle registrations
Calculated charges and collected payments
April 7, 2006 to November 10, 2007
Utah Valley Turf Farms
Seasonal Assistant Manager
Handled customer orders
Calculated charges and collected payments
Scheduled pick-ups and deliveries
Trained new employees
Data Entry
May 1, 2001 to May 10, 2005
Self-employed
Ontario, Canada
Realtor
Assessed property values
Developed plans for renovations and upgrades
Remodeled residential buildings
Calculated spending
Projected profit
March 5, 1998 to March 14, 2001
Canada Life Assurance Company
Group Savings Administrator
Balanced monthly statements
Recorded deposits
Data Entry
Capabilities and Skills:
Excellent in technical and practical approach
Punctual, organized, problem-solving oriented, leader
Proficient in software programs, and communication technology tools
Fluent in Croatian, written, verbal, and translation
Typing speed of minimum 40 words per minute
Customer service oriented
Awards and Honors:
Graduated with Honors, CSUDH, 2017
Dean’s and President’s Honors, West Los Angeles College, 2011-2013
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