Career Portfolio provided by Beyond.com
Patricia Trujillo
303-***-**** Lakewood CO
Job Function: Customer Service
Highest Education: Some College
Portfolio: http://www.beyond.com/PatriciaTrujillo-CO Resume
Objective
Seeking an opportunity where my skills, knowledge and experience will be utilized as part of the staff and team. Education
Everest College, Thornton, CO
Medical Assistant Diploma
Diploma received April 2010
3.86 / 4.0 GPA. GED2010
Honors and Awards
Deans List Award Recipient Summer 2009
Presidents List Award Recipient Fall 2009
Skills
Typing 45 wpm
Phone skills
Problem solving skills
Dispatching
Scheduling
Excellent customer service
Filing
Employment Experience
Colorado Heating Cooling Corp. June 2014- December 2015 Call taking
Scheduling appointments
Dispatching calls to technicians
Outbound calling ( Confirm appointments keep customers updated ) Filing
Microsoft outlook
Solving customer complaints and issues
Merry Maids, Greenwood Village,Co. July2013- June 2014 Dusting
Cleaning bathrooms
Kitchens
collecting trash
Straightening up rooms
Fixing bed
Vaccuming and Moping
Scheduling
Tracking employee hours
Dispatching locations to housekeepers
Confirming appointments
Payroll
Solving customer issues
Areotek, Denver,CO January 2010-Oct 2012
Packaging
General warehouse duties, heavy lifting, keeping environment clean Quality Assurance and Safety
Buckles and Blow outs for Specialists
SPC Test
Data Entry for QC
Break Relief
Limbo ( Table and Tray)
Stacking pallets
Clear Conveyor Exit Jams
Patricia Trujillo
Allergy, Asthma, & Sinus Center, Lakewood, CO March 2010 -April 2010 Medical Assisting Externship (160 hours completed) Performed injections, skin testing
Roomed patients and took vitals
Filed medical charts
Answered phones and scheduled patients
Labor Systems, Denver, CO November 2008 May 2009
Assembly
General assembly of product
General warehouse duties, heavy lifting, keeping environment clean Shipping
HMS Host, Lakewood, CO August 2007 -March 2009
Supervisor Supervised 30 + employees and ran 4 different Kiosk Provided excellent customer service
Prepped and prepared food
Maintained a clean environment
Resolving customer needs and complaints.
King Soopers, Edgewater, CO May 2003 August 2005
Cashier / Supervisor
Provided excellent customer service
Supervising different department stores
Cash handling and accurate money transactions
10 key data entry
Responsible for open and close of store
Take and resolve customer complaints