Operations Manager Customer Service

St. Peters, MO *****

314-***-**** *********@*****.***

I am a detail oriented Transportation professional with over ten years experience in the field. I began working and learning in the industry while still in High School and have continued to learn and grow to this day. I am seeking an opportunity within a new company where I have the chance to bring the skills and knowledge I have acquired to help promote organizational success. Professional communication

Team Leading & Management

Proficient in TMS Systems such as Ditat

& Keypoint Logistics

Proficient in DAT Power

Microsoft Office

07/2017 - Current Artur Express Inc Hazelwood, MO Operations Manager

Key decision maker for Asset based load planning fleetwide Managed company operations with responsibility for profit and loss, scheduling, training and driver & customer satisfaction and retention Conducted performance reviews providing coaching and feedback to benefit both company and employee in the Planning and Customer Service departments

06/2010 - 07/2017 BLI Transportation O'fallon, MO Freight Broker & Operations Manager

Developed and maintained relationships with various shippers/customers Negotiated rates based on current market trends

Followed up with carriers to ensure on time pick ups and deliveries St Charles Community College Cottleville, MO

Some College (No Degree): Some College

05/2011 Francis Howell North High School St. Charles, MO High School Diploma

Sam Bowden

Summary

Skills

Experience

Education and Training

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