Estate Assistant Sales Associate

KARABEL KAY

Walnut, California ***** 626-***-**** *************@*****.***

SKILLS

Customer Service

Multitasking and Organization

Teamwork and Collaboration

Research and Analysis

Attention to Detail

Critical and Creative Thinking

Verbal and Written

Communication

Growth Mindset

Self-Starter Mentality

EXPERIENCE

06/2022 to 03/2023 Real Estate Assistant

Remax 2000 Realty Hacienda Heights, CA

Followed up with prospects throughout sales processes to offer assistance.

Drove customer feedback to deliver information to management for corrective action.

Responded to customer issues to provide immediate resolution and improve retention.

Generated leads for sales and rental properties through referrals and cold calls

09/2022 to 02/2023 Clinical Assistant

ETN Medical Infusion Anaheim, CA

Tested patients for COVID-19 by conducting antigen and PCR tests and stored laboratory specimens properly prior to testing. Interacted closely with patients and used effective interpersonal, active listening and communication skills.

Educated patients about COVID-19 medications, procedures and physician's instructions.

Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency. 04/2019 to 09/2021 Restaurant Server

BBQ Stop Diamond Bar, CA

Provided exceptional service to high volume of daily customers. Handled food safely and kept spaces clean to protect customers and fellow coworkers from foodborne illness and maintain proper sanitation. Recorded AYCE meal selections and transactions in microsystem to deliver prompt service.

Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

11/2017 to 03/2019 Retail Sales Associate

Abercrombie & Fitch Brea, CA

Greeted each customer and offered assistance in finding requested clothing items, to help boost customer satisfaction and retention. Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Cross-sold products to boost overall sales purchases. Processed merchandise purchases, returns and exchanges EDUCATION AND TRAINING

05/2022 Bachelor of Science: Business Finance

California Polytechnic State University - Pomona Pomona, CA Dean's List

3.42 GPA

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