Pharmacy Technician Customer Service

Cecilia Puentes

**** *. ******* ****** *** Juan, Texas 78589 956-***-**** *******@*******.***

Objective

Seeking a position in the Pharmacy Technician Healthcare Industry in assisting the pharmacist, to dispense prescription medications to patients and health care facilities.

Education

. PSJA Memorial Early College High School 2000 – 2004

. Southern Careers Institute 2019

.Pharmacy Technician Program 2019

. Pharmacy Technician Externship (formerly RGV Family Pharmacy) Apple Pharmacy

. Pharmacy Technician Certification 2021

.Registered Pharmacy Technician

Experience

.March 16, 2020 - January 20, 2023

.Registered Pharmacy Technician OK Pharmacy Donna, Texas

Assisted the Pharmacist and Pharmacy Staff Committee in increasing patient access to care,

Improving their quality of care, and lowering cost on their Medications by helping their path to better health and providing excellent customer service.

.May 2018 – March 2020

.Provider Casa Mia Home Health and Hospice Care Edinburg, Texas

Assisted Patients in their Daily living Routines by delivering compassionate and emotional care to the elderly and those with disabilities by helping them in their everyday activities.

Awards & Acknowledgements

.HIPPA Certified 2019

.Pharmacy Technician Certification 2021

.Perfect Attendance

.Medical Terminology

.Medical Law & Ethics

.Introduction to Pharmacy Technician & Management

.Pharmacy Information Systems

Skills

Identify Brand & Generic Drugs

Inventory management

Accurately Counting and dispensing Medications

Compounding of medications

Receiving and Verifying Prescriptions

Answering phone calls from patients, doctor’s office

Always Refer new prescriptions, changes or concerns to the pharmacist on duty

Pricing and filling of Medications

Completing patient paperwork related to the filling of prescription

Intake of written, fax,and electronic prescriptions

Pick Up / Drop of Medications

Receive and Stock Medication

Assisting customers with the purchase of their medications

Ensuring availability of drugs by delivering to patients and healthcare facilities

Take calls from doctors office and healthcare facilities regarding patient prescriptions

Maintaining Pharmacy’s and its patients and employees safety by adhering to infection control procedures, policies and regulations.

Cashier

Willing to Learn

Hardworking

Dependable

Motivated

Creative

Customer Service

Microsoft Word

Word Processing

Pharmacy Information Systems

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