Time Delivery Office Agent
Resume:
Resume of – Muhammad Qayyum
Career Objective
To develop my career path within a distinguished position and work in a Dynamic environment, which will provide me with an opportunity to utilize my skills, expertise and extensive experience to the optimum level and facilitate career growth.
Contact Details
Mobile Number : +923-*********
Mobile no (Qatar) :974********
Mobile no (Qatar) :974********
Email Id : ***********.****@*****.***
Alternate Email Id : **********@*****.***
Personal Details
Nationality : Pakistan
Date of Birth : 26th December 1986
Marital Status : Married
Religion : Islam
Language Proficiency : English and Urdu
Education : Secondary School Certificate & B.com part 1
Computer Skills : Ms Office, Outlook
PMS Skills : OPERA, OYSAS, MICROS JANA (MATERIAL) & FBM
N.I.C : 42101-2492030-7
Vaccination : Sinopharm, Booster Dozen
Address : K-510 Kausar Nyazi Colony Block “H” North Nazimabad,Karachi
Passport Details : BB4150302 Date of Expiry 20/12/2022
Professional Experience
Laundry In charge
Al Murooj hotels &Suites March 2020–till Dec-2020
247 spacious rooms and suites & Working with Swissotel Al Murooj
140 Deluxe furnished apartments Suites as Laundry In charge
+140 Furnished Apartment L & G
+ 150 Rooms For H-Hotel outsource Laundry
Laundry supervisor October 2016– March 2020
Worked with Roda hotels
Al Murooj Rotana hotels &Suites as Laundry Supervisor
247 spacious rooms and suites &
140 Deluxe furnished apartments
+140 Furnished Apartment
+ 150 Rooms For H-Hotel outsource Laundry
Laundry Valet and order taker September 2014– October 2016
Al Murooj Rotana hotels &Suites Worked with Al Murooj hotels &Suites
247 spacious rooms and suites & as Laundry valet & Laundry Supervisor
140 Deluxe furnished apartments
Washerman October 2012 – September2014
Al Murooj Rotana hotel and suites - Dubai, UAE Worked with Al Murooj hotels &Suites
5* Hotel with 247 rooms and suites as Washerman
140 Deluxe furnished apartments
Sell’s Man Uniliver’s May 2010- August 2011 Distribution – Karachi, Pakistan Worked with Distribution
as sell’s man
Qatar
The Living Adventure Manage by Accor 20 August till present Date
for FIFA Fans during football World Cup 2022 10264 Rooms cluster F Baharat Al Junoub
As uniform supervisor
Roles & Responsibilities
Assist the Laundry Supervisor and Laundry operation, to ensure that highest possible hygiene and finish standard of hotel linen is maintained at all times.
Ensure guest laundry, dry cleaning and press work on daily basis, to ensure optimum quality of work, prompt pick-up and on-time delivery of garments.
Assist the Laundry Supervisor and implements standard operating procedures, as well as production and quality standards.
Checks & report defects of all laundry and dry cleaning equipment, to ensure that machines are kept clean, properly maintained and in efficient operating condition.
Assist the Laundry Manager on updating daily administration works,
Assist the Laundry Manager on preparing monthly laundry and dry cleaning production summary report.
Identifies training & developments needs formal training plans and carries out regular training sessions.
Handling and prepared uniform sets for the staff
Arranging & Distribution per opening,Live uniform for the staff
Received different goods & Linen (for operating)store
Scanned Linen with the help of Hand RFID as per required in different cluster needs as per Rooms
Manage 1864 Room three PAR of Linen on daily basis by using U Door scanner
Store all soiled and fresh linen as ser SOP in SLC
Manage and supervise team on daily basis needs and task as per operation
Maintained daily basis reports for Linen and equipment
Snagging of new Villas taking hand over from construction company
Commissioning and Decommissioning of Linen and Uniform with proper handover and Reports
Achievements
Awarded Departmental champion for achieving department goals in 2015.
Have a certificate for Destination leadership training programme.
Certified as “Managing People Performence”for Laundry department in 2016
Certified as “Training coordinator” for Laundry Department in 2016
Certified as “On Job Trainer” for Laundry Department in 2013
Have a Latter to Nominate trice for Employee of the Month in Different months
Have a Latter for Roda hotels and suites
Have a Certificate for Emergency Basic First Aid
Courses and Certificates
Have a certificate for departmental champion for 2015.
Successfully completed Destination Leadership Training Programme.
Successfully Completed Managing People Performance Training Certificate Program
Successfully Completed Managing Employee Development Training Certificate Program
Successfully Completed On-Job Training Certificate Program
Attended the Basic First Aid Training conducted by St Ambulance UK Certified,
Successfully completed bell boy on job training
Successfully completed front office agent on job training
References
Siraj Khan
Director of Laundry
Warwick hotel (Doha) Qatar
Nabil Adka
New matic Laundry Supplies company
Yeshwant Vishnu Halarnkar
Director of Housekeeping
Shiva Kumar
Front Office (Guest Service Manager)
Holding a valid UAE Driving license. (Issued in April 2017)
During my career spanning over 7 years, with Rotana Hotels Group, Roda Hotels Group & Swissotel (Accor GROUP ) I have undergone tremendous amount of self-development, wherein I can contribute my knowledge and expertise for the organization I am designated to work.
I shall prove worthy of my being selected, and win your confidence while discharging my duties to the entire satisfaction of my superiors.
Contact this candidate