Support Representative Engagement Specialist

Donalyn M. Guevarra

Mailing Address: #*A Camia St., Tomasa Subd., Ususan Taguig City

Email Address: ***************@*****.***

Contact No.: (097*-***-****

Employment History

Startek Philippines Inc.

69 Jupiter St. SM Cyberone Bldg. Buendia Makati

Engagement Specialist - T-mobile Account

July 2019 – November 2019

TCL. ONLINE SERVICES, INCORPORATED

Units 203-204 Plaza B Bldg, Northgate Cyberzone Filinvest, Alabang Muntinlupa City, Philippines 1770

Technical Support Representative – In house account TCL North America

September 2020 – November 2020

ALLSECTECH MANILA INC.

L3,311, Market! Market! Mall, 26TH STREET CORNER C5 26th Street Corner C5, Taguig, Metro Manila

Collection Specialist – Atlanticus Collections

July 2022 – November 2022

Educational Background

Pateros Technological College

205 College St, Pateros, Metro Manila

COA – Certificate Office Administration

June 2016 – November 2016

Rizal Technological University

704 Ave Cor Sacrepante, Mandaluyong City

Bachelor of Science in Office Administration

June 2012 – March 2016

Skills and Knowledge

Proficient in oral and written communication both in Filipino and English.

Experienced in handling various customer concerns and queries

Adept with Avaya, Samson and Dash software usage

Typing Speed: 35-45 WPM

Personal Information

Age : 28 yrs. Old

Gender : Female

Birth Date : May 10, 1994

Civil Status : Single

Character Reference

Available upon request.

I hereby certify that the above information are true and correct from the best of my knowledge. Thank you for taking the time to review my curriculum vitae. I look forward to hearing from you soon.

Donalyn M. Guevarra

Applicant

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