Customer Service Bartender

Harold “Hap”

Piell

BARTENDER

847-***-****

OBJECTIVE

******@*****.***

Chicago / IL

I am looking to secure a role as a bartender at a high end and quality establishment where I can develop and maintain relationships with guests and staff.

hpiell

SKILLS

Team Leadership

Customer Service/Relations

Well Organized

Ability to Multi-Task

Personable

Cleanliness

EDUCATION

Communications

Boston University / Boston, MA

1994 – 1996

Communications

DePaul University / Chicago, IL

1998 – 2000

EXPERIENCE

Bartender

Canopy Hotel / Chicago, IL / June 2022 – Present

Memorized and crafted custom cocktails to specification. Opening and closing responsibilities as well as cash handling and tip distribution. Excelled at customer service and guest satisfaction.

Field Director

Research House / Chicago, IL / Jan. 2001 – Dec. 2021

In charge of creating, implementing, and maintaining various market research projects and then collecting and analyzing the data.

Cultivating and maintaining client relationships

Training and supervision of staff

Data Collection and Analysis

Lead Bartender

Joey Buona’s Pizza Café / Chicago, IL / Sept. 2006 – Aug. 2010

Led and supported a team of bartenders to ensure an exceptional guest experience. Opened the restaurant and helped in creating a specialty drink menu and wine list.

Customer Service

Cash Handling and Inventory

Promotions and Marketing

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