Protection Specialist Store

AUDREY L. DUPONT

**** ***** ******** ** #****, Richland Hills, TX · 817-***-****

*********@*****.***

Dedicated Loss Prevention Officer with over 15 years’ experience, well developed leader who utilizes skills to promote a safe work environment while providing effective security presence and visible deterrent to crime.

EXPERIENCE

2022- PRESENT

CHIEF STEWARD MANAGER, CRESCENT COURT HOTEL

• Supervises and manages employees. Manages all day to day operations, understands employees positions well enough to perform duties in employees absences.

• Provide leadership, vision and direction to bring together and prioritize the departmental goal in a way that will be effective and efficient.

• Schedules events, programs and activities, as well as the work of others

• Monitor the inflow of ordered materials and the maintenance of current materials

• Conduct china, glass and silverware

• Investigate reports and follow ups on employee accident

2020 – 2022

CHIEF STEWARD MANAGER, WORTHINGTON RENAISSANCE HOTEL

Supervises and manages employees. Manages all day to day operations, understands employees positions well enough to perform duties in employees absences.

Provide leadership, vision and direction to bring together and prioritize the departmental goal in a way that will be effective and efficient.

Schedules events, programs and activities, as well as the work of others

Monitor the inflow of ordered materials and the maintenance of current materials

Conduct china, glass and silverware

Investigate reports and follow ups on employee accident

2014 – 2020

LOSS PREVENTION OFFICER, worthington renaissance hotel

Patrol all areas of the property

Assist guest with room access

Conduct daily physical hazard/safety inspections

Authorize, monitor and document access to high secure areas

Investigate, interview and document any accident/incident

Monitor CCTV’S, Perimeter alarms, duress alarms and fire/safety alarms

Assist guest/employees during emergency situations

Escort any unwelcome person from the property without interrupting the flow property operations

2012 – 2014

STORE PROTECTION SPECIALIST, ROSS DRESS FOR LEss

Mitigate theft/fraud

Maintain a safe and secure environment for guest and employees

Deterring opportunity for theft

Minimize operational shrinkage

Greeting guest

Visible presences throughout the store

2008 – 2011

ASSET PROTECTION SPECIALIST, ACADEMY SPORTS & OUTDOORS

Identify physical security and safety concerns on Academy properties

Document and maintain records of incidents relating to Loss Prevention issues

Maintain good relationships with local law enforcement agencies in order to obtain their assistance when necessary

Maintain knowledge of products and their placement throughout the store

Identify external and internal activity that is suspicious

Determine and detain external shoplifting suspect

Assist with investigation and resolution of internal theft issues

EDUCATION

JUNE 1987

GENERAL STUDIES, killeen high school

SKILLS

Excellent problem solving

Excellent Customer service and Interpersonal skills

Self-Directing and goal oriented

Basic knowledge of computer networking

Effective verbal and written communication

Awards & Recognition

• Marriott Spirit to Serve Award – 2017

• Marriott Spirit to Serve Award – 2019

• Texas Department of Public Safety – Governor Protective Detail - 2015

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