Package Handler Service Representative

Deandria Coby

Lancaster, TX *****

**********@*****.***

+1-469-***-****

I am able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve company operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Work Experience

FedEx Package Handler

FedEx Ground - Hutchins, TX

May 2021 to December 2021

• Worked safely around moving machinery.

• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

• Cleaned and maintained warehouse in compliance with OSHA safety standards.

• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

• Checked packages and merchandise for damage and notified vendors. Customer Service Representative

Teleperformance - Dallas, TX

March 2021 to June 2021

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Offered advice and assistance to customers, paying attention to special needs or wants.

• Responded to customer requests for products, services and company information.

• Recommended products to customers, thoroughly explaining details. General Merchandise Clerk

Target - Dallas, TX

October 2020 to March 2021

• Pushed and stocked product in multiple departments and consistently met time targets.

• Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.

• Helped customers select merchandise by offering multiple product options fitting specific needs.

• Executed revised sales plans and reset zones to incorporate new merchandise. Education

High school diploma

Duncanville High School

April 2020 to April 2020

Skills

• Order picking

• Sales (4 years)

• Materials Handling

• RF Scanner

• Pallet Jack

• Warehouse experience

• Merchandising

• Customer service (4 years)

• Computer skills (4 years)

• Shipping & receiving

• Detailing

Certifications and Licenses

Food Handler Certification

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