Personnel Tech
Resume:
VW
VICTORIA WESTBROOK
**************@*****.*** 850-***-**** Tallahassee, FL 32301
Focused Correctional Officer Sergeant with a 11.75years background in corrections. Adept at supervising the safety and security of 1200 inmate bed medium security prison. Skilled in conflict resolution techniques and quickly resolving problems. Excellent analytical and critical thinking abilities. Trained in self-defense
Crisis intervention training
Firearms trained
Inmate movement control
Officer training
Job assignments
Security procedures
Rules of conduct
Inspections
Counseling techniques
Administration
Planning
Conflict management
Inmate transport
Records maintenance
FDOC Bonifay, FL
Correctional Officer Sergeant
10/2009 - 09/2021
As a sergeant with the FDOC care, custody, and control are my priority. Keeping the public safe, keeping the staff safe, and keeping the inmates safe.
Managed 5 employees and supervised 194 offenders in medium security prison facility.
Maintained order in building and on grounds of medium security prison. Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Demonstrated self-reliance by meeting and exceeding workflow needs. Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated leadership by making improvements to work processes and helping to train others.
Motivated and encouraged team members to communicate more openly and constructively with each other.
PUBLIX SUPER MARKETS Tallahassee,
FL
Pharmacy Technician
03/2020 - 07/2020
Obtain and confirm patient information Prepare and fill prescriptions Good customer service skills..
Communication with patients is essential Inventory management making sure the quantity on hand matches the systems onhand amounts.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Summary
Skills
Experience
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Prepared prescription transfers to other pharmacies. Used 8-point check system to verify labeled prescriptions. Maintained clean and organized pharmacy shelving and work areas. Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Efficiently processed cash register transactions for new and refilled prescription orders.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Established and updated patient profiles, including lists of medications and insurance details.
Compiled customer demographic, allergy and medical history background.
Processed prescription transfer requests from competitors. Certified Correctional in Basic
High school diploma or GED
Law Enforcement Certifications and Licenses First Aid Certification CPR Certification Pharmacy Technician License Expected in 12/2022
Pharmacy Technician Certification
+ years) Training Data Entry (5 years) CPR (9 years) Computer Skills (5 years) Cash Handling Time Management (10+ years) Management (4 years) Cashier Excel Conflict Management (10+ years) Surveillance Security (10+ years) Security Research (5 years) Customer service Filing (5 years) Data collection Pharmacy technician experience (Less than Education and Training
Certifications
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