Data Entry Service Representative
Resume:
Dajia Bowman
**** ****** ******* ***, *** ***
Raleigh, NC 27610
*************@*****.***
Professional Summary
Dedicated and eager to assist your organization by utilizing my skills in communication, customer service, data collection and organization.
Core Strengths
●Strong Organizational Skills
●Fast learner
●Multi- task management
●Telephone skills
●Energetic work attitude
Experience
October 2022-Current
Rem - X, Raleigh,NC - Customer Service Representative (Remote)
●Verify medical forms
●Take inbound calls to update patient charts
●Process patient charts for pharmacies
●Navigate multiple computer systems
●Data Entry
October 2022
Maximus, Raleigh,NC - Customer care Representative ( Remote FEMA project)
●Assisting customers with FEMA applications
●Data entry
●Processing files and customer data
●Perform administrative tasks
March 2017- February 2018
Harris Teeter, Raleigh, NC - Deli/Bakery Clerk
●Responsible for preparing, processing, packaging, and stocking products.
●Supply Management
●Assisting customers with orders
●Clean work area
July 2017 - December 2017
Supreme Maintenance Organization, Raleigh,NC - Custodian
●Maintain clean hallways, lobbies, restrooms, corridors, elevators, stairways, and other work areas
●Empty trash, recycle receptacles, and ashtrays.
●Dust and polish furniture and equipment
●Wash windows and doors
●Use various cleaning solvents and chemicals
October 2017 - February 2018
RTI (Research Triangle Institute), Raleigh,NC - Data Collection Interviewer
●Perform data entry tasks
●Perform administrative/ clerical tasks
●Processed and received medical and/or billing records
●Retrieval of data components relating to healthcare information and expenses for medical panel study
July 2016- Feb 2017
Xerox, Raleigh, NC - Customer Service Representative
●Collected customer’s information specific to Medicare prescription drug plan
●Data entry
April 2015 - June 2016
I-Care, Statesville, NC - Customer Care Representative/ Secretary
●Handled high volumes of calls
●Handled and organized company’s inventory
●Scheduled customer’s interviews
●Conducted data input and retrieval
●Perform daily data entry tasks
Education
2021
Wake Technical Community College, Raleigh,NC - Medical Terminology
This course equipped me with the knowledge to further comprehend medical terminology as they relate to the body’s different systems.
2021
Wake Technical Community College, Raleigh, NC - Sterile Processing Technician
This course helped me to understand the aspects of the most important job in the hospital.
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