Operations Manager Creative Director
Resume:
ALICIA AARON
CONTACT
***********@**.***
93923
PROFESSIONAL SUMMARY
Certified Sommelier and creative
menu director with 15 years fine
dining experience. Develops
exciting promotional events to
draw in guests and successfully
interact as they enjoy fine wine.
Natural leader with exceptional
skills in customer relations,
training and wine education.
SKILLS
Wine and liquor knowledge
Mixology expertise
Verbal and written
communication
Recipes and menu planning
Operations oversight
Culinary Specialist
Team building and leadership
Administrative support
AFFILIATIONS
Certified Level II Sommelier, Court
of Sommeliers May 2011
EXPERIENCE
SPECIAL EVENTS BEVERAGE COORDINATOR Mar 2022 Current Santa Lucia Preserve, Santa Lucia Preserve, CA
Kept staff aware of requirements and coordinated event activities, spotting and correcting problems at different stages. Engaged with members and member guests to monitor impeccable satisfaction and achieve event goals.
Developed new cocktail menu items highlighting seasonal ingredients found in our garden.
CREATIVE DIRECTOR + BAR MANAGER Jul 2021 Mar 2022 The Pocket, Carmel, CA
Oversaw service quality and obtained guest feedback to implement improvements.
Implemented improved inventory management system to enhance accuracy of tracking stock on hand.
Trained and mentored food service works to achieve maximum team quality and efficiency.
BARTENDER Apr 2016 Jul 2021
The Tap Room, Pebble Beach, CA
Maintained updated knowledge of cocktail, wine and beer menus and trained bar staff of all my in-house recipes.
Conducted weekly and monthly inventories to maintain appropriate levels and replenishment schedules.
Utilized strong menu knowledge to recommend beverage pairings with entree orders.
OPERATIONS MANAGER Jan 2015 Apr 2016
R. Field Food and Wine Company, Kailua, HI
Responsible for Food & Wine division daily operations including ordering
+ liquor, fine wine and gourmet food provision inventory for Hawaii's largest market chain.
Maintained effective vendor relationships and knowledge of current market trends.
Exceeded all monthly placement objectives and sales quotas. EDUCATION
ASSOCIATE OF ARTS - CULINARY ARTS May 2008
Santa Barbara Community College, Santa Barbara, CA A
A
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