CynthiA R.Street
Memphis, Tennessee 3811DD4
*********@*******.***
Dear Employer,
I am submitting my resume for the position listed with this posting. I have over 19 years of customer service related skills and I am confident that I can meet the required qualifications and expectations for this position. Thanking you in advance for the opportunity and I look forward to your reply. Sincerely,
Cynthia R. Street
`1111111
Cynthia R. Street
1516 David St,
Memphis, Tennessee 38114
*********@*******.***
EMPLOYMENT OBJECTIVE:
Seeking employment with a company where I can utilize my education, experience, and training to your advantage while creating a very satisfying career for myself EMPLOYMENT EXPERIENCE AND SKILLS SUMMARY
● Customer Service, leadership and communication skills
● Dispatching communication skills
● Data Entry
● General Office skills
● Medical Assistant skills
FORMAL EDUCATION:
Vatterott College – Memphis Campus Memphis, Tennessee Diploma, Medical Assistant Diploma Earned: 2009
Externship Veteran’s Administration Medical Center Memphis, Tennessee Medical Assistant (320 Hour Externship) April – June 2009
● 320 Hour Externship
● Triaged patients (blood pressure, pulse, respiration, height, weight)
● Venipunctures (Evacuate & Butterfly), Urinalysis
● Administered injections (IM, ID, SubQ), EKGs, Blood Cultures, Assessments,
● Escorted patients to various departments within the hospital, Sanitization of rooms Southwest Community College 1979-81 Memphis, Tennessee Melrose Sr. High Diploma – 1979 Memphis, Tennessee EMPLOYMENT HISTORY
MATA Memphis, Tennessee
Dispatcher March 2014 – present
● Front line Supervisor for MATA drivers
● Record and resolve incidents/accidents and issues dealing with bus drivers
● Dispatch transportation pickups for elderly and disable citizens of Memphis
● Dispatch using radio, telephone, and maps
● Complete daily reports including accidents/incidents
● Handle and Resolve customer complaints when needed MLG&W Memphis, Tennessee
Service Dispatcher April 2009 – Present
Water Treatment Operator Feb 2008 – April 2009
Material Handler June 2000 – Feb
2008
Utility Operator Sept 1999 – June 2000
● Route calls for repairs, maintenance and emergencies
● Process and maintain all maintenance tickets and orders
● Collect water samples to be analyzed for bacteria and other microorganism
● Calculate and administer dosage of chemicals to water supply
● Processed and filled orders and returns for customers
● Maintained inventory, ordered supplies and processed gas usages tickets.
● Operated forklifts. Loaded and unloaded material. Shelby County Jail Memphis, Tennessee
Teleprocessing Clerk 1994 – 1999
● Liaison between Director and employees
● Assigned post locations and daily schedules for employees
● Utilized office skills, i.e. typing, filing, answering the phone Educational and Personal References Furnished Upon Request