Data Entry Administrative Assistant
Resume:
ERICA D. ROSA
Virginia Beach, VA 23452
********@*****.***
OBJECTIVE:
Seeking new challenges in a progressive organizations that offers opportunities for advancement. The opportunity to join a rapid growth organization that has need for a hard worker with an established track record. Looking for the opportunity to make a difference and achieve my goals.
SUMMARY OF QUALIFICATIONS:
6+ years Customer Service and Administrative skills
Highly motivated and a creative thinker
Clerical skills, data entry, collections
EMPLOYMENT HISTORY:
May 2005
to
Nov 2022
CMA-CGM AMERICA
Norfolk, VA
Accounts Receivable Supervisor/ Collection Specialists
Supervised 8 employees to collect on our Top Big accounts for US/CANADA, handling million dollar aging, Made daily collection calls, Turned past due accounts over to outside collection agency, created excel spreadsheets for upper management review, assisted Director or regional managers with daily tasks
May 2002
to
June 2004
PAPCO OIL INC.
VIRGINIA BEACH, VA
Credit Assistant/ Account Receivables
Posted payments to customers accounts, drafted customers bank accounts, ran credit reports, ran D & B reports on companies, provided credit references, keyed deposit daily, made daily collections calls, turned past due accounts over to outside collections agency, created spreadsheets out of excel, assisted Credit Manger with several daily tasks
March 2002
to
May 2002
S L NUSBAUM REALTY CO.
NORFOLK, VA
Administrative Assistant/ Fronk Desk
Handled Management Office for Michael Lee who's the Property Manager for S L Nusbaum. . Coded Invoices, Payroll Time Sheets, answered phones and several daily task.
February 2001
to
January 2002
NCO FINANCIAL SYSTEMS
VIRGINIA BEACH, VA
Collections Rep
Worked on American Express Charge Off Recovery accounts. Called Customers to make payment arrangements.
June 2000
to
October 2000
BANK OF AMERICA
NORFOLK, VA
Card Security Department/CSR
Temp job/ Placed and took holds off of customers credit cards, did fraud reports on stolen or lost credit cards.
October 1997
to
May 2000
CONTACT USA
VIRGINIA BEACH, VA
Collections Rep/ Customer Service
Called on past due accounts, made payment arrangements, problem solving, skip tracing
June 1997
to
June 1998
UNCLAIMED FREIGHT
VIRGINIA BEACH, VA
Credit Department/Collections
Part-time job/ took payments and applied to customers accounts, made payment books, called on past due accounts.
July 1996
to
October 1997
MULTI-ONE FINANCIAL SERVICES
NORFOLK, VA
Medical Billing/Collections
Filed Insurance claims, called on past due accounts with no insurance, make payment arrangements.
EDUCATION:
1993
Princess Anne High School
Virginia Beach, VA
Diploma General Studies
1993
Virginia Beach Vo-Tech
Virginia Beach, VA
Certificate Medical Office Procedures
KEYWORD SUMMARY:
Collections, Word, Excel, Windows 98/2000/XP, IBM AS/400, Access, Efficient, Organized, Ambitious, Reliable, Creative, Motivated, Responsible, Leadership skills, Accountable, Work and Family oriented
REFERENCES:
References available upon request.
Contact this candidate