IT Specialist

Dedria M. Smith

*** ********* ******* ****

Madison, AL 35757

W: 256-***-**** C: 256-***-**** H: 256-***-****

Email: ******.*.*****.***@****.*** or ******.*****@*****.***

QUALIFICATIONS:

EDUCATION: Bachelor of Science in Computer Information Systems, 1987

Florida A&M University, Tallahassee, Florida

SPECIALIZED

TRAINING: Level II Certified in Acquisition Career Field Information Technology

CompTIA A+ Certified Professional IT Technician (CFL)

Certified Help Desk Professional (CHDP)

Implementing and Supporting Microsoft Windows XP Professional System Administrator Security Course

Network Manager Security Course

DoD for IT Risk Management Framework Security Controls Assessment

Risk Management Framework for DoD IT

SOFTWARE: Active Directory, Microsoft Office 2013 through Microsoft Office 365, MS Teams, One Drive, Windows XP through Windows 10

SUMMARY: Extensive experience with attention to detail, customer service, oral communication and problem solving. Several years of analysis, design and strong customer service ethics with the ability to interact with senior management. Extensive background experience in operating systems and hardware platforms. Experience in the migration of various operating systems.

EXPERIENCE:

Installation Management Command (IMCOM), Directorate of Public Works (DPW), Master Planning, Department of the Army, Redstone Arsenal, AL

40 hours – 08/2022 – 12/2022

120 Day - Detail To A Set Of Duties

Real Property Specialist

Supports the development and management of IMCOM Redstone Arsenal real

property management and financial accountability programs. Prepares and/or assists with the preparation, review and modification of real property key source documentation to include physical inspection of assets, measurements and creating of documentation including memorandums for record, and 1354s. Assists real property specialists, managers and technical Point of Contacts (POCs) in identifying and correcting documentation errors, developing strategies for improvement, and matching existing records to GIS data elements. Inputs, updates and reviews real property asset data in GFEBS. Assists with unbundling and unconsolidation of real property assets. Work includes review of historical existing records, physical inspection of real property assets, and identification of CatCodes that require adjustment/modification/creation

Dedria M. Smith (cont’d)

of new real property assets in GFEBS. Assists in the review, approval and update of 1354 records for work performed during construction operations resulting in new asset creation, capital improvement or other adjustment of the real property inventory in GFEBS. Create and maintain real property documentation in identified repositories for financial audit compliance.

Installation Management Command (IMCOM), Information Management Office (IMO), Department of the Army, Redstone Arsenal, AL

40 hours – 10/2015 – Present

Time in Grade – 86 months

IT Specialist (PLCN/CUST SPT) (GS-2210-012)

Serves as the Information Assurance Security Officer (IASO) for the IMCOM Garrison which is responsible to disseminate and ensure implementation of information assurance (IA) policies and guidance in support of the Information Assurance program which includes network risk analysis, identification of security issues, ensuring information assurance awareness, and the protection of data stored, processed accessed, or transmitted by Information Systems. Attend Command level meetings and prepares presentations detailing statuses of IT programs, budgets, acquisition and contractor support activities. Assess policy needs and drafts policies to govern IT activities; reviews policies, directives, regulations, etc. received from higher headquarters and

assures their timely interpretation and implementation. Develops performance work statements/statements of work; negotiating with vendors and customers, and managing contract performance. Assures the confidentiality, integrity and maintenance of Information Systems. Responsible for responding to systems security incidents reported by users and network personnel such as corrupted data, virus infections, loss of confidentiality, authentication, problems and the like. Interacts with management and technical personnel at all levels of the organization as well as with vendors and contractors. Serves as a Contract Officer Representative (COR) for the cable television and wireless device contracts. Serve as Information Technology Specialist in automation and telecommunications networking environment with cellular communications devices. Oversees the life cycle of IT equipment portfolio. Provide technical assistance working with users in formulating requirements concerning IT and IT related projects. Solely responsible for ITAS waivers and CHESS quotes for the procurement of IT equipment.

Aviation and Missile Command (AMCOM) G-3, Department of the Army, Redstone Arsenal, AL

40 hours - 09/2010 – 10/2015

Time in Grade- 58 months

Resource and Planning Analyst (GS-301-012)

Serve as the Information Assurance Security Officer (IASO) for G-3 which monitors and tracks the validity of software and the overall security of ADP equipment in accordance to AR 25-2.

responsible to disseminate and ensure implementation of information assurance (IA) policies and guidance in support of the Information Assurance program which includes network risk analysis, identification of security issues, ensuring information assurance awareness, and the protection of data stored, processed accessed, or transmitted by Information Systems. Serves as the focal point for strategic and tactical planning, as well as, day-to-day operations of G-3 ADP systems.

Dedria M. Smith (cont’d)

Establishes, coordinates, and submits documentation required for accreditation plans, new equipment/software purchases, contractor support requirements/performance, required licenses,

networking, and graphic capabilities. Supports G-3 managers with the management of the G-3 ITAS Waivers/Goal1Waivers which allows all G-3 organizations to acquire their needed IT requirements in a timely and efficient manner. Oversees the deploying of technical personnel to

troubleshoot IT issues. Provides staff-level oversight of the G-3 accountability property/equipment program and maintain accountability of property records.

Jacobs Technology, Huntsville, Alabama

40 hours - 07/02 to 09/2010

Business Analyst

ITSS (Information Technology Support Services) DOD contract. G3 Operations. Provided support for resolving technical problems for desktop hardware and software related issues. Provided support in isolating problem trends and troubleshooting problems to find solutions to problems related to Microsoft Windows applications and email. Performed installation of software and peripherals with extensive experience in the use of Microsoft Office Product Suite. Train users as well as perform other hardware and software tasks as assigned. Provided support to customers who involve setting up new computers, laptops and mobile devices. Solely responsible for setting up Video Teleconferences. Experience with Windows 2000 and Windows XP Networking and Operating System. Responsible for creating computer accounts

using Active Directory. Performed uploads and updates to the G-3 Army Knowledge On-line (AKO) web page. Property Management. Solely provide support for inventory and maintenance of all Automatic Data Processing Equipment (ADPE). This involves property

accountability which involves keeping track of equipment, completing annual inventories, completing the various required government forms for lateral transfer of equipment, and the turn

in obsolete IT equipment. Maintained and updated the ASTS (Auto-Scan Tracking System) property database. Interacted professionally with customers, vendors, and management.

NCCIM, Huntsville, Alabama

40 hours - 04/97 to 07/02

System Analyst

IMA DOD contract. Deputy for Systems Acquisition (DSA). Property Management. Provided support for inventory and maintenance of all Automatic Data Processing Equipment (ADPE). Provided assistance to the customer in guidance, procedures and standards concerning Property Management. Performed downloads to an independent database management system that provides vital information on all ADP equipment. Performed test reports and developed technical documentation on COTS (Commercial Off-the-Shelf) software for Y2K compliance. Responsible for testing software by performing data analysis relating to the year 2000. Graphics. Designed spreadsheets and graphic materials for management briefings and presentations. Provide assistance as needed in response to help calls from the customer.

0 hours - 09/95 to 04/97

Relocated with spouse.

Dedria M. Smith (cont’d)

COLSA Corporation, Huntsville, Alabama

40 hours - 09/94 to 09/95

System Analyst

IMA DOD contract. Weapons Systems Management Directorate (WSMD). Designed spreadsheets and graphics material for management briefings and presentations. Performed basic system administration, analysis and programming maintenance for Windows 3.x/98 and the TCP/IP network. Provided technical assistance as needed in response to help calls from government personnel. Installed and upgraded software.

40 hours - 10/93 to 09/94

Worked various technical temporary jobs with Manpower Temporary Agency.

Teledyne Brown Engineering, Huntsville, Alabama

40 hours - 05/88 to 10/93

Programmer Analyst

SETAC DOD contract. Maintained and upgraded Missile System Simulation programs that was used in modeling missile trajectories. Analyzed mathematical equations for engineering and

scientific problems. Developed technical documentation for all computer applications/systems and maintained classified and unclassified tape libraries.

AWARDS: Several Letters of Commendation for exceptional performance in support to the U.S. Army Aviation and Missile Command (AMCOM), G-3 Operations.

On-the-spot cash award for outstanding performance and professionalism in performing duties and time-off award (AMCOM, G-3 Operations) and Installation Management Command (IMCOM, Garrison).

Service Culture Award (IMCOM, USAG-R). Commanders Coin (AMCOM (G-3), and IMCOM (USAG-R).

ACTIVE SECRET CLEARANCE

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