Service Representative Data Entry
Resume:
**/**** - ******* ******* **** Specialist
U S Bank, Saint Paul, MN
This is a WFH position that involves assisting customers with day to day transactions including helping with password and usernames resets as well as transferring and receiving money, debit and credit card payments and advances etc. 07/2021 - 02/2022 CSR
EMG Group, Baton Rouge, LA
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. Handled and resolved general complaints, also made inbound calls for reminders and collections as well as processed payments on current loans. Performed Opening and closing procedures as well.
02/2015 - 08/2020 Assistant Manager Retail
Specialty Retailers Inc, Zachary, LA
Responsible for opening and closing store, daily bank deposits, supervising a crew of 15 associates and delegating daily job duties, planograms and seasonal floor moves. Weekly sale set ads and markdowns etc are done properly. 03/2011 - 02/2014 Team Leader
Academy Sports and Outdoors, Baton Rouge, LA
Conducted motivational sales seminars for new associates, controlled the observances of standard operation procedures of associates, maintained merchandising standards and implemented all seasonal floor moves 04/2010 - 01/2011 CSR
Aaron' Sales and Lease, Baton Rouge, LA
My job duties included, opening accounts, collecting payments, sales and occasional cleaning duties.
12/2009 - 03/2010 Greeter
AT&T Billing Inc, Baton Rouge, LA
greeted customers, assess customer's needs, and directed customers to appropriate sale rep for assistance and occasionally replenish products. 11/2008 - 04/2009 Customer Service Representative
Starmount Insurance Company, Baton Rouge, LA
Responsible for interviewing potential clients to determine if the clients were insurable by taking notes and getting a detailed medical history on each client. Loretta Angrum
PO BOX 429, Clinton, LA 70722
Phone: 225-***-****
Alt Phone: 225-***-****
Objective
To continue the pursuit of greater challenges and experiences as they present themselves by taking responsibility and working diligently to achieve my personal and professional goals in a long -term environment.
Ability Summary
Data entry, cash register experience, computer skills,management and supervisory experience, online banking skills along with customer service skills
Employment History
Answered calls related to insurance types as well as policy and all procedures. 11/2007 - 11/2008 Online Customer Service Bank Advocate WellsFargo Bank, Baton Rouge, LA
Assisted online banking customers needs with financial questions as well as helping customers to complete their banking packages by offering other products and services, including opening new accounts. Servicing customer with all their banking needs including also helping with username and password problems. 03/2005 - 04/2007 Manager
Lady Footlocker, Baton Rouge, LA
Recruiting, hiring, firing, employees, processing payroll, maintaining visual standards
,opening and closing procedures, inventory control, loss prevention, daily deposits and vault counts, customer service and making schedules for employees. 05/2001 - 07/2004 Manager
Factory Brand Shoes, Fort Worth, TX
Administered cash office prepared daily deposits and vaults counts, interviewing, hiring, and training of department associates, performed human resources functions including orientations, processing new hire and termination. documentation, corporate communications
04/1999 - 04/2001 Manager
The Athlete's Foot, Fort Worth, TX
Overseer of all aspects of store operations, responsible for cash maintenance,inventory control, and loss prevention, performed recruiting, interviewing, and hiring of new store associates.
10/1997 - 02/1999 Team Leader
The Sport's Authority, Baton Rouge, LA
Conducted motivational sales seminars for new associates, controlled the observances of standard operation procedures of associates, maintained merchandising standards and implemented all seasonal floor moves. Medical Assistant
Vocational School Certificate
Camelot Career College, LA
Clinton High School
High School Diploma
Clinton High School, LA
Education History
Occupational Licenses, Certificates and Training
Honors & Activities
Had highest sales gain in district in the company, exceptional customer service, have several awards from the company
Additional Information
Detailed References
Taylor Booker, Assistant Manager
Stage Inc
1220 Ave J
Zachary, LA 70791
Larry Dixon, Owner
JANI KING Inc
8997 Hwy 61
Zachary, LA 70791
Lori Bell, Former Mayor
Town of Clinton La
10515 Grant St, Address Line 2
CLINTON, LA 70722
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