CAROLYN SECTION
**** ***-**** ******, ** · 773-***-****
Email · **************@*****.***
To obtain a long-term, full-time position with a growing company that will allow me to utilize my skills and expand my career goals.
Customer Service Representative with extensive experience in interacting with the public, strong communication, leadership, and problem-solving skills seeks a similar role with a strong company.
EXPERIENCE
APRIL 2019 – CURRENT
CORRECTIONAL RESIDENCE COUNSELOR, safer foundation
Direct supervision, monitoring and safety of residents.
Manage an assigned post or function.
Ensure the safety of all persons and property coming into contact with the center.
DECEMBER 2017 – JUNE 2019
MANAGER, McDonald’s
Providing quality customer service to a range of customers.
In charge of training new employees.
Handling of payment and food.
MARCH 2014- NOV 2017
COMMISSARY REPRESENTATIVE/ADMINISTRATIVE ASSISTANT, KEEFE GROUP
Deliver individually packaged orders to inmates at specified correctional facilities with the supervision of a correctional officer in a timely and efficient manner including but not limited to.
Positively identify the inmate.
Account for all signed receipts.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
File and retrieve corporate documents, records, and reports.
Answer phone calls and direct calls to appropriate parties or take messages.
January 2009-Current
Volunteer Experience
St. Michael’s Missionary Baptist Church.
Food distributer.
Working efficiently with groups of people.
EDUCATION
JUNE 2006
HIGHSCHOOL DIPLOMA, westinghouse CAREER ACADEMY
Culinary Arts
MAY 2012
ASSOCIATE OF ARTS, Malcolm X College
Justice Studies
SKILLS
Excellent communication skills
Quick learner
Teaching and leadership
Adaptable and able to learn new tasks
Able to multitask and prioritize
Efficient solo and group worker
Capable of working under pressure
Proficient in handling of all forms of payment
HOBBIES AND INTERESTS
Cosmetology, reading, typing, singing, and problem solving.
References upon request