Service Representative Counter Attendant

ROSELA T. ANDRADA

Address: Nesto building room **1 HudneibaSt. Satwa Dubai United Arab Emirates

E-mail Address: ***************@*****.***

Mobile No.: +971*********

CAREER OBJECTIVE

To work in Canada as Food Counter Attendant in where can I utilize my expertise, skills and experiences for six and half years in food Industry.

WORK EXPRERIENCES

MY KITHCEN 4 U

SARAP NATION FILIPINO RESTAURANT

DUBAI UNITED ARAB EMIRATES

ARCHIVED CLERK/FOOD COUNTER ATTENDANT

September 2020 up to present

Responsibilities:

Assisting the customers and taking the order accurately and efficiently.

Ensures the highest level of customer service satisfaction.

Monitored stock level and replenished when required.

Served food in timely manner to ensure customer satisfactory.

Processed cash and card payment promptly.

Resolved customer complaints professionally.

KFC (DUBAI, UNITED ARAB EMIRATES)

COUNTER ATTENDANT, GUEST EXPERT

February 2019- September 2020

Responsibilities:

Order taker and server assigned in front of counter and drive-thru.

Assisting customer with the menu selection and upselling’

Cleaned, sanitized and organized food storage, rack and bins.

Dispatched and assigned rider for delivery order with 400 or more transaction per day.

Prepare and replenish all stocks needed for operation.

LANDMARK LEISSURE (KUWAIT)

CUSTOMER SERVICE REPRESENTATIVE / AMUSMENT ATTENDANT

MACHINE OPERATOR

September 2015 – November 2017

Responsibilities:

Assisting customer with carrying question regarding product, current promotion and event.

Make sure all guest are aware regarding the standard procedure implemented for the safety and security of the guest.

Secure the daily checklist and rides maintenance.

Operate all medium risk indoor rides.

MCDONALDS KUWAIT

SERVICE CREW

May 2012 – July 2015

Responsibilities:

Assisting the customers in dine in or drive thru.

Monitor the stocks in counter and kitchen.

Check all equipment’s in counter and kitchen.

Helping other crew in assembling the orders.

Clean and sanitize all utensils and equipments.

EDUCATIONAL BACKGROUND

Vocational – Caregiver (Professional Diploma)

Filipino Institute( Dubai, UAE)

August- march 2021

High School- Gil Mantilla National High School

(Sipalay city Negros Occidental Philippines)

SY: 2000-2004

CERTIFICATES:

KFC (Dubai, UAE)

Employee of the Month

May 2019 (with certificates)

October 2019 (with certificates)

LANDMARK (KUWAIT)

FUN CITY

Employee of the Month

April 2017 ( with certificate)

MCDONALDS KUWAIT

Employee of the Month

August 2012(with certificates)

May 2013(with certificates)

February 2014(with certificates)

TRAININGS:

First Aide Basic- American safety And Health Institute

Basic life Support

Special Skills: Food handling, Customer service, Cash handling, Problem solving, Adaptability, collaboration, strong work ethic, time management, critical thinking

PERSONAL BACKGROUND

Date of Birth : March 16, 1988

Place of Birth: Sipalay city Negros Occidental

Gender: Female

Nationality : Filipino

Civil Status : Married

Name spouse: John Ryan L. Andrada

No. of Child: 1 ( 14 yrs old)

Height : 5’2 feet

Weight : 120 lbs.

Occupation: Fish Breeder

Language Spoken: English. Tagalog. Hiligaynon

Prior Immigration Application: None

Criminal Record: Clean

ROSELA T. ANDRADA

Applicant

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