Service Representative Customer

Esther Bishop

**** * ***** **** #**** Las Vegas, NV 89115 517-***-**** *************@*****.***

Overview

I have owned and operated two businesses totaling 15 years, thirty five years of customer service, enjoy the challenges of working with the public, am hardworkin9g and dedicated.

Education and Training

General Studies

1983

Dundee High School- Dundee Michigan

Serve Safe Certified

2018

Work Experience

Inventory Control Specialist September 2019 to present

Bed Bath & Beyond Warehouse, Las Vegas NV

Count inventory

Keep inventory in proper locations

Process customer return items

Process refunds that cannot be done automatically

Process items to return to the vendors

Ship replacement parts to customers

Unload semi-trailers

Drive a forklift

Member of the safety committee

Cage Cashier May 28 to Aug 6, 2019

Texas Station Casino, Las Vegas, NV

Cash out guests chips and vouchers

Cash paychecks

Title 31 entries when needed

Fill bank trained

Customer Service Representative Apr 8 to Apr 16, 2019

Alorica -Las Vegas, NV

Answer calls in a call center

Assist customers who have questions about their accounts

Assistant Manager Jan 2018 to Jan 2019

McDonalds Dundee, MI

Count cash drawers

Prepare bank deposits

Delegate assignments to shift crew

Shift Supervisor

Evaluate any situations regarding crew and/or customer issues; take appropriate action Greet and assist customers

Take orders, prepare and serve fresh hot food

Peri-Op Tech May 2017 to Oct 2017

Michigan Medicine Ann Arbor, MI

Clean and stock operating rooms and carts after surgeries

Gather supplies and instruments needed for surgeries

Assist in prepping patient for surgeries

Deliver blood and blood products to the nurse during surgeries

Take deceased patients to the morgue

Meat Clerk Dec 2014 to Nov 2016 Kroger Dundee, MI

Concentration on customer service.

Keep the coolers stocked and grind daily trimmings

Daily duties; such as cleaning the meat saw, clean grinder, clean the cutting

room, keep the freezer and cooler room clean.

Home Care Attendant July 2014 to October 2014 Best Private Duty Bloomfield Hills, MI

Perform a variety of duties as requested by consumers, such as obtaining household supplies or running errands.

Entertain, converse, or read aloud to consumers to keep them mentally healthy and alert.

Transport clients to locations outside the home, such as to physicians’ offices or field trip.

Co-Owner Mar 2009 to Mar 2014 Macon Creek Honey Company Britton, MI

Care for the honey bees and harvest the honey

Oversee the running of the business while coordinating ten employees

Manage all deliveries and pick-ups, created a list of sales prices

Owner Apr 1997 to Oct 2007 Who Gives a Stitch!- Britton, MI

Work in customer service developing logos and brands for customers.

Fill orders by ordering products, running embroidery machines and delivering products to satisfied customers.

Accounting and managing the books.

Jewelry Sales. Stock Person and Department Manager Mar 1991 to May 1997

K-Mart- Adrian, MI.

Focus on customer service, and managing schedules for departmental employees.

Responsible for sales, inventory, stock and the well-being of the people who work for me.

Skill Highlights

Highly motivated

Excellent Communication skills

Proven ability to follow safety standard

Maintain a safe and hazard free work space

Abilities with Office, Handing Cash, and computer skills

Hardworking

Establish positive working relationships

Ability to follow safety procedures

Prompt

Reliable

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