Entry Clerk Service Representative
Resume:
Crystal D. Stephens
Kansas City, MO 64130
*************@*****.***
Objective
To secure a part time or full time position with a successful, well established organization that
will enable me to grow professionally while contributing to the company’s goals and objectives.
Professional Experiences
NextGen Diagnostics Service - Joplin, MO
July 2021 - Present
Healthcare Technician
Set up tents and supplies at the work site, enter contact information into the computer for
Covid testing, and administer Covid tests.
Examinetics - Overland Park, KS
Oct. 2020 - July 2021
Healthcare Screener
Scanned and read temperatures for employees and patrons to enter work facility
DAV/Redracks - Joplin, MO
Oct 2019 - Oct 2020
Customer Service/Sorter/Hanger
Sorted merchandise and hung clothing items to be put on sales floor
Assisted customers with sales at checkout
Teleperformance - Joplin, MO
Sept. 2019 - Oct. 2019
Customer Service Representative
Actively listened and gathered information during training
Practiced finding information in the computer system to assist customers when they call
Alorica - Joplin, MO
Feb. 2018 - May
Customer Service Representative
Delivered prepared sales talks, reading from scripts that described products or services
to persuade customers to purchase
Explained products or services and prices, answered questions from customers
Obtained and recorded customer information such as name, address, payment method
and entered orders into computers
Wishbone Chicken & Catfish - Carthage, MO
Oct. 2016 - Oct. 2017
Manager
Kept records required by government agencies regarding sanitation or food subsidies
Investigated and resolved complaints regarding food quality service or accommodations.
Monitored food preparation methods, portion sizes, garnishing and presentation of food
to ensure that food is prepared and presented in an acceptable manner
Scheduled and received food and beverage deliveries, checking delivery contents to
verify product quality and quantity
Quick Trip Distribution Center - Belton, MO
May 2009 - June 2016
Food Prep
Stored food in designated containers and storage areas to prevent spoilage
Portioned and wrapped the food
Sliced meat to portion size
Education
Joplin Memorial High School - Joplin, MO
Diploma
Franklin Technology School - Joplin, MO
Computer Office Technology
Skills: Customer service, data entry, cashier, ten key by touch, copying, scanning, phones,
concierge
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