Customer Service Assistant Manager

Tonya Watson

*** **** **** **** ******, SC ***** 864-***-**** ************@*****.***

Objective: Motivated skilled individual seeking a position with a growing organization to enhance my professional skills in a dynamic and fast paced workplace.

Experience: Precept Staffing Laurens, SC

Packer June-2013 to October-2013

Lil Cricket Fountain Inn, SC

Assistant Manager August-2008 to February-2009

Bo jangle’s Laurens SC

Shift Leader November-2007 to June-2008

Fred's Woodruff SC

Cashier February-2010 to June-2010

Hardee's Fountain Inn, SC

Shift Leader January-1996 to July-2001

Received and counted stock items and record data manually or using computer.

Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards.

Verified inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Inventoried stock and reordered when inventory drops to a specified level.

Instructed staff on how to handle difficult and complicated sales.

Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assigned employees to specific duties.

Enforced safety, health, and security rules.

Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Planned budgets and authorize payments and merchandise returns

Education: Laurens District 55 High School Laurens, SC

Diploma

References: Available upon request

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