Scrum Master Project Coordinator

Munah G. Young

Lansdowne, PA *****

+1-610-***-****) **********@*****.***

Summary:

Certified Scrum Master with 6 years of experience facilitating and coaching Agile teams. As a Scrum Master, I continuously support the growth of high performing Agile teams utilizing Scrum and Kanban. Facilitated and coached multiple teams to deliver complex solutions, while bringing continuous value to the Organization. Demonstrated success in executing sprints which deliver measurable client value. Track record in successfully improving productivity and customer satisfaction while leading and coaching distributed and co-located teams.

My experience spans across the following industries: Retail/E-commerce, Insurance, and Engineering. I have strong interpersonal skills and highly adept at diplomatically facilitating discussions and negotiations with stakeholders

Core competencies and professional strengths include:

• Process Analysis & Process Redesign

• Supporting Cross-Functional Teams

• Project & Delivery Methodologies

• Conflict Resolution

• Team Bonding

• Good Communication Skills

• Proficient in Microsoft Office, Jira, Confluence, Rally, MS Project, Visio, Smartsheet, &Azure DevOps

PROFESSIONAL EXPERIENCE

Geico - MD

Scrum Master October 2019 to Date

Responsibilities:

•Facilitating product backlog, sprint planning, daily scrum, sprint review, and sprint retrospective meeting.

•Working with the Product Owner to ensure we continually used efficient product backlog practices.

•Providing leadership and coaching to the organization management team.

•Mentoring & coaching to increase team performance.

•Providing guidance and support in developing agile processes and best practices.

•Removing team impediments & blockers to ensure team continued delivery of features.

Walmart - AR

Scrum Master August 2016 to September 2019

Responsibilities:

•Facilitated sprint planning, release planning, daily Scrum, backlog grooming, sprint reviews and retrospectives.

•Provided training to new team members regarding the Scrum framework; identify additional training needs of the team.

•Coached scrum teams in SAFe, Lean, and Scrum framework.

•Provided guidance and coaching in Transformation from waterfall to agile.

•Facilitated retrospectives and implement changes to increase productivity.

•Assisted the product owner to ensure that the backlog user stories were properly constructed and prioritized.

•Facilitated the development team in self-organization and cross-functionality.

Infrastructure Engineering Inc - IL

Project Coordinator June 2014 to July 2016

Responsibilities:

•Communicated with clients and team about project expectations and goals.

•Collaborated with clients, finance teams and other team members on budgeting.

•Managed deadlines and progress across the team to ensure the project is delivered on time and on budget.

•Organized third-party providers and vendors to deliver elements that can't be produced in-house.

•Oversaw the delivery of projects and adjust as necessary to ensure they are delivered to specifications and high standards.

•Supported all project managers with all requirements as regards to on-going projects.

Educational and Professional Certifications

Bsc. Civil Engineering - Bradley University, Peoria, IL, May 2013

Certified Scrum Master Certification - CSM

Professional Scrum Master Certification - PSM 1

SAFe Scrum Master Certification - SSM

Scrum Master Fundamental - SFC

Project Management Professional Certification - PMP

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