Scrum Master Assistant Manager

CLAIRE ASU.

***** *** **** *****, ****** spring.MD 20901

***************@*****.***

PROFFESSIONAL SUMMARY

A PSM with dynamic hands-on experience supporting large enterprise software development projects that meets demanding time restraints that exceed all expectations. Extensive experience and proficiency in implementing Scrum Methodology throughout the organization to improve communications between Engineering, Product Management, and Business Teams. Provide more transparency across departments and to obtain great business value with short turnaround. Build Agile Governance Structure & Processes and coach Scrum teams & organization about Scrum framework and Agile values & principals, resolving organizational impediments towards Sprint goal, and consistency in engineering practices. Excel in delivering

& leading Agile Software Projects through aggressive project governance processes and presenting changes, issues, risks & contingency plans to balance project resources, schedules & scope. Experience in working with Agile Project Management Tools like JIRA and strong knowledge of Scrum and Kanban frameworks. Capitalize on strong communications skills, achieve consensus across organizational and functional lines and consistently deliver round the clock support till commercial success of a project while ensuring Agile/Scrum process to be implemented effectively

PROFESSIONAL SKILLS

• Agile Business Games • Continuous Improvement • JIRA Admin

• Agile Methodologies • Coaching/Mentoring • Product Road Map

• Team Leadership • Conflict Resolution • Scrum Master TECHNOLOGY & SKILLS

• Jira Kanban, Azure, Planning Poker (Planning & Estimation),Microsoft Outlook Microsoft Office Suite (Word, Excel and PowerPoint). SPECIAL EXPERTISE

• Understanding of Agile Methodologies, Agile Manifesto Scrum framework, Sprint Ceremonies, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Product Backlog Refinements

• Highly motivated with excellent verbal and communication, presentation and problem-solving skills

• Self- starter with strong organizational and time management skills, self directed and able to handle multiple priorities with demanding timeframes.

• Evangelist of Agile/Scrum principles and methodology.

• Ability to research and plan for future expansion.

• Experience working with co-located and geographically distributed teams. WORK EXPERIENCE

Sr Scrum Master

General Dynamics Information Technology

May2019-present

Falls Church -Virginia

• Coaching teams on knowledge of agile theory, methodology, techniques, rules, and practices, estimating/sizing, planning, forecasting, reporting, conflict resolution and facilitation.

• Coaching and mentoring teams about the goals and objectives that support delivery execution for multiple teams, both offshore and co-located.

• Facilitated, contributed to the direction of the function and provide advice to the team and delivery leadership.

• Facilitated, lead, plan, execute and evaluate project activities to ensure completion of initiatives, and performance management.

• Facilitated and mentored team on exercising sound judgment in making decisions that aligns with our product roadmap.

• Supported team in area of analyzing, organizing and prioritizing work while meeting multiple deadlines.

• Facilitated and assisted in assessing team maturity level using assessment tools like

“Velocity and Value delivery ”.

• Helped to shield and protect development team members from both internal and external distractions, to focus more on our sprint goals.

• Coached team members and facilitated all Scrum ceremonies from Sprint planning, daily stand up, review and sprint retrospective.

• Lead retrospective discussions using both metrics and subjectivity to help continuously improve our team, product, quality, delivery, responsiveness, and innovation.

• Ensure milestones are reached and deadlines are met throughout the sprint.Build strong relationships with stakeholders, application users, and program owners. Agile Scrum master

Holy Cross Hospital

May 2017-May 2019

Silver Spring, MD

• Provided process improvement recommendations and supported the implementation of application enhancement and change request.

• Support multiple Agile Scrum teams and maintained agile maturity level..

• Coached Agile Teams and on Agile principles and Values and effectively collaborating all events: Daily Stand Up, Backlog Refinement, Sprint Planning, Sprint Review, and Sprint Retro.

• Coaching the delivery team into being cross functional and self-organizing while embracing servant leadership.

• Collaborated closely with product owners on Program backlog and Team backlog refinement to keep it relevant and have the user stories prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.

• Removed impediments, resolved conflicts, and protected teams so teams can progress in their Sprint Goals and meet their commitments.

• Coached and Mentor team members in their continuous learning Journey and profession goals.

• Great at excellent communication and interpersonal skills, exceeded all expectations as primary contact for project kickoffs, development, testing, management of mission- critical issues and risks.

Scrum master

FeDEx

March 2016-April 2017

Maryland

• Facilitate and schedule scrum ceremonies (daily scrum, sprint planning, sprint demo and retrospective, etc.

• Effectively manage the backlog and aid team in determining suitable commitments for product backlog items and sprints.

• Help balance the prioritization of technical debt against new feature innovation and software Delivery.

• Create a positive and easy communication channel (team, product owner, stakeholders).

• Protect the team from outside interruptions and distractions and remove impediments.

• Facilitated story workshops for roadmap items actions and specifics, brought together stakeholders, product users and SME’s who have clearer understanding about requirements and product vision, also team members who are able to provide information needed in terms of enhancement and improvement of the product.

• Facilitated and helped in the decomposition of roadmap item actions into epics, developed user stories with the INVEST technique and created task with team members using the SMART technique.

• Coached development team members on how to better estimate efforts using story points, planning poker.

• Created various JIRA dashboards, including the one that enables one view of sprint backlog, product backlog items, and active sprints of multiple projects all in one view.

• Customized JIRA workflows and swim-lanes enabling users to be able to view prioritized product backlog items from the highest priority to the lowest priority items.

• Helped to shield and protect development team members from both internal and external distractions, to focus more on our sprint goals. ASSISTANT MANAGER

Greyhound Food service

Washington DC

April 2014- Jan 2016

• Answer customers questions and resolve service issues in a timely manner.

• Order supplies and keep inventory at optimal levels.

• Coordinate equipment repairs and maintenance.

• Maintain detailed logs and reports of services performed, profit and budget information.

• Motivate and coach employees to meet service and sales growth. Certifications

• Professional Scrum Master(PSM)

• Certified Scrum Master(CSM)

• SAFE

• AWS Certified (Solutions Architect)

Education

• Bachelors Degree in Arts.(University of Buea,Cameroon)

• Some college in Biological sciences.(Montgomery college ) LANGUAGES

• French

• English

Contact this candidate