Appointment Setter Data Entry
Resume:
Shy Ann Rickman
Moving to Eulesss Febuary ****
Euless, TX 76039
**********@*****.***
My name is Shy Rickman and i am 21 years old. I am a very Socially interactive person and, I really enjoy talking to people. I also have been working as a representative for over a year now and i am still continuing to grow. My goal is to be able to boost my customer service knowledge and strive to become a successful businesswoman in the near future. I hope to expand my skills in an amazing company and also make a positive impact in others lives.
#Readytowork
Willing to relocate to: Hurst, TX - Bedford, TX - Fort Worth, TX Authorized to work in the US for any employer
Work Experience
Client Coordinator
TexInspec - North Richland Hills, TX
April 2020 to June 2022
• Answer phone calls
• Weekly/ biweekly projects
• Calling agents to schedule inspections
• Talk to UHC’s also known as unhappy campers
• Be able to talk and assist any client or agent in anything they may need
• Was trained for 3 months on how to use my “phone voice”
• Send and respond to emails in a timely manner
• Make cold calls to agents that have not used us recently
• Trained on how to train another representative
• Communication Skills
• Processed payment costs
Crew Member
McDonald's - Benbrook, TX
January 2019 to July 2020
1. Taking orders/making drinks
2. Cooking the fries and making burgers/Sandwiches 3. Greeting customers with Good Hospitality
4. Stocking Frozen Foods In designated areas
Cracker Barrel Hostess
Cracker Barrel Restaurent - Benbrook, TX
October 2017 to November 2018
• Greeted Guests with Hospitality
• Ran Cash Register
• Seated Guests at Tables
• Filles Ice Machines
• Organized Menus
Education
High school diploma or GED
Aledo High School - Aledo, TX
August 2016 to February 2019
Skills
• Cash Handling (4 years)
• Cashiering (4 years)
• Cleaning Experience (4 years)
• Cooking (2 years)
• Laundry (4 years)
• Guest Services (4 years)
• Host/Hostess (Less than 1 year)
• Retail Sales (4 years)
• Food Service (4 years)
• Sales (4 years)
• English (10+ years)
• Microsoft Office (4 years)
• Computer skills (4 years)
• Cold Calling (2 years)
• Account Management (4 years)
• Data Entry (4 years)
• Communication Skills (10+ years)
• Event Planning (4 years)
• Administrative Experience (2 years)
• Front Desk (1 year)
• Customer service
• Remote access software
• Typing
• LAN
• Home care
• Microsoft Windows
• Cold calling
• appointment setter
• Call center
• Technical Support
• Computer Networking
• Microsoft Windows Server
• Help Desk
• Network Support
Assessments
Customer focus & orientation — Proficient
September 2020
Responding to customer situations with sensitivity Full results: Proficient
Food service: Customer situations — Proficient
September 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient
Retail customer service — Completed
December 2020
Comprehending and responding to retail customer needs Full results: Completed
Work motivation — Completed
September 2020
Level of motivation and discipline applied toward work Full results: Completed
Sales skills — Completed
November 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Work style: Reliability — Familiar
September 2020
Tendency to be dependable and come to work
Full results: Familiar
Memorization — Completed
September 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Completed
Cleaner fit — Proficient
September 2020
Measures the traits that are important for successful cleaners Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate