Service Representative Customer
Resume:
Neysi Velasquez
Miami, FL
**********@*****.***
speak English and Spanish graduate from high school started to work in a supermarket and move on
to become customer services manager . Ever since have love working with people and making sure
they have the services they always need and deserves. like to listen and help out. like to give my
100 percentage and always be the best can be
Authorized to work in the US for any employer
Work Experience
Dispatcher/Customer Service
Aes Portables Sanitation - Miami, FL
April 2019 to Present
On this job I'm in charge of all pump drivers making sure they do there route on the day they are
schedule for.! also do customer customer services speak to customer about there complaints and the
issues they have with drivers. Office work as well
Team Leader/Supervisor
Rite Screen - Opa-locka, FL
June 2018 to April 2019
In charge of a warehouse were I'm charge of making sure all the production is made on time . Also
giving out there work and make sure everything is done properly. I'm also the backup of manager
production...
Customer Service Representative
One Home Care Solutions - Miramar, FL
March 2018 to May 2018
Answering phones calls and making orders for patients on refill or checking when there DME will be
deliver to them. had to change job due to they close down the call center.
Supervisor
Amcex - Miami, FL
September 2009 to January 2016
This was the best experience ever because was able to react to the customer's face to face. On this
job, had to make sure the guest was charge and weight correctly. also answer phone call and take
orders over the phone and make sure everything was ship out on the day the customer requested as
well.
Customer Service Representative
Yellow cab taxi - Miami, FL
January 2004 to September 2008
was a CSR for this company. will answer the call coming through and dispatching them to the
drivers.
Manger
Inktel Contract Solution - Miami Lakes, FL
August 2017
work for Pollo Tropical and take calls and set up the catering events for our guests.Make sure to give
them the best services ever so they keeping coming back to us. also take complaints and send them
to cooperative.
Sales Associate
Payless ShoeSource
Payless was a great experience for me. had the chance to learn more on how to listen to the needed
of our customers. How to read and understand the progress on finding shoes around the store.
Education
Miami spring high school - Miami, FL
High school in 12
Miami Spring Senior High - Miami, FL
Skills
English and spainsh,computer use,customer service, (7 years), Call Center, CSR, Bilingual, Customer
Care, Customer Service, Dispatch, Typing, problem solving
Additional Information
have customer service skills. love to work with people and help out. also know how to use the
computer and answer phone. have skills to work in office or with people and plus also have
experience working in call centers. have also work in warehouses as a supervisor and been charge of
six people or more
Contact this candidate