Logistics Specialist Customer Service

Donte Ford

904-***-**** *********@*****.***

LOGISTICAL SPECIALIST

United States Veteran and accomplished, dynamic and results-oriented Logistics Specialist with a proven record of accomplishment for strong decision-making and problem solving expertise. Areas of strength include maximizing operational excellence by maintaining a service oriented environment focused on problem prediction, detection, resolution for a range of complex needs. Distinctively combines extensive technological and business knowledge with an ability to effectively direct teams and resources in mission- critical environments.

Core Competencies:

· Maintained and developed positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity.

· Excellent interpersonal and communication skills.

· Skilled in quickly identifying supply chain errors in order to address big-picture problems.

· Microsoft Office

· Inventory Management

· Customer Service

· Teamwork

· Warehouse Management

· Complex Problem Solving

· Safety / Risk Mitigation

· Critical Thinking

· Training & Development

· Policy Implementation

· Oral / Written Communication

· Stock Levels Maintenance

· Procurement

· Shipment Coordination

· Quantity Assurance

· Supply Chain Efficiency

· Electronic Inventory Tracking

Employment History

Automated Logistics Specialist (92A) United States Army – Worldwide 04/2017 – 10/2021 Supervised and trained 15 employees with material handling warehouse equipment while in compliance with Army Safety Standards.

Worked under pressure, multi-tasked, and met tight deadlines. Planned and executed logistical support for entire battalion with outstanding results. Maintained $3.6M of military equipment, leading to 2 supply competitions with-in 1 year Provided 100% security and accountability of $10K worth of sensitive items in a Military Arms Room resulting in 0% loss in a 3-year period

Planned, optimized, and implemented service solutions that improved productivity of supply chains - Predictability, costs and visibility over 50%

Performed loading and off-loading duties in regards to receiving and distribution quickly and efficiently

Received, inventoried & stocked over $50 million worth of aviation equipment & other parts Operated vehicles in extreme weather weighing up 3 tons. Safely transported and delivered machinery, personnel and vehicles. Performed preventative maintenance on assigned vehicles. Education

United States Army

Basic Leadership Course 2020

Automated Logistics Specialist Training 2017

Dominguez High School – Compton, CA

High School Diploma

Contact this candidate