Michael A. Centauro II
** ******** ** **********, ** 01701 Phone: 857-***-**** *******.********@*****.*** Professional Experience
Dedicated Operations AVP with 20+ years of experience in combining cross-functional competencies in all phases of accounting. Consistently achieving a high quality of output individually, in the interim, being a team player who can interface with professionals of all levels and departments.
Respected builder and leader; who will instill a shared, enthusiastic commitment to hard work and productivity as a key driver of company goal attainment. Lead by example and ensure the execution of all accounting procedures, by learning, educating, and always willing to gain knowledge in an effort to succeed with the company.
Areas of Expertise
Management Accounting Payroll & Timesheets Cash Receipts/Management Month-End Journal Entries Accounts Receivable & Billing Funds Disbursement Use of Accounting Software Accounts Payable G/L and Ledger Recons Internal System Enhancements KPI/Metrics Project management Professional Experience
Northeast Retirement Services- Woburn, MA 2013 to Present Assistant VP of Operations (Promoted Jan 1, 2021)
Service 700+ funds across 140 clients
Participated in resolution of external/internal client issues and inquiries
Managed 3-4 direct reports and provided training for new hires
Facilitated and managed new client onboarding process, ensure clients’ expectations are met
Provided demos and training to clients on plan accounting solutions
Processed and monitored client requests, ensure all are completed within SLA
Communicated with clients to support and resolved urgent client issues/requests
Prepared monthly management reports, assisted in ad hoc requests, and Audit request internal and external
Oversees the effective coordination of activities between departments within NRS,
Coordinates the research and resolution of any accounting issue, auditor or client comments Software: ADP, Reynolds & Reynolds, LOTUS, Netscape, Adobe, MS Office (Word, Access, Excel, PowerPoint).
Education
MASSACHUSETTS BAY COMMUNITY COLLEGE – Wellesley, MA Earned credits; concentration in business studies