Monica Ritter

advued@r.postjobfree.com 423-***-**** Cleveland, TN 37311

Professional Summary

Experienced in Electronic Health Records, MS Office “power-user” with additional proficiencies in utilizing products to assist each other. Excellent communication and client care skills. Compassionate, reliable, caring, and friendly. Effective at managing fast-paced work with minimal supervision. Desire to take on new challenging roles and work towards higher challenges. Enthusiastic, eager, self-starting, and motivated to contribute to team success.

Skills

Compassionate caregiver CPR/First Aid Certified Efficient and reliable team player Compassionate Direct Patient care Client management Companionship and emotional support Trustworthy companion and clinical documentation Data entry Entrepreneurship Marketing Analysis Real Estate License Property Management Customer Relationship Management Materials transportation Receiving Unloading Cargo Vendor relationship management Business operations Communications Office administration Supervision Customer service Customer and client relations Packing and scanning Forklift Operation Package labeling Document Drafting Process improvement Problem resolution Relationship development Team building

Patient Care Technician and Unit Clerk / Tennova healthcare

November 29,2022 - Present

●Confer with a multidisciplinary healthcare team to help effectively manage client conditions with regular testing and vital assessment.

●Gather Dietary information, assisted with feeding, monitored intake to help clients achieve nutritional objectives and support wellness goals.

●Assist clients with mobility needs, including moving to and from chairs or beds to wheelchairs and back.

●Promote good oral and personal hygiene by aiding clients with shaving, bathing, and teeth brushing.

●Deliver individual client care by recording vital signs and documenting observations.

●Preserve client dignity and minimize discomfort while carrying out duties such as bedpan changes, changed briefs, emptying drainage bags and bathing.

●Coordinate with nurses to assist in client care and carry out treatment protocols

●Perform clerical and administrative duties,

●Greeting visitors and helping them with their needs or directions,

●Recording patient’s personal and medical information,

●Maintaining patient records, equipment, and supplies,

●Providing support to the medical team,

●Paging the doctors or starting codes food the medical teams

●Help with Staffing for the next shift

Agent Keller Williams - Cleveland Tennessee

May 2021 - August 2022

●Compared current properties with similar recently-sold properties to determine competitive market prices.

●Promoted property sales through advertisements, open houses, multiple listing services, and other online advertising platforms.

●Interviewed clients to determine what properties they were seeking, generating lists to meet those requirements from available properties.

●Accompany buyers during inspections of property, advising them on the suitability and value of the homes based on current market conditions.

●Advise sellers on how to make homes more appealing to potential buyers

Receiving Clerk Peyton’s Southeastern - Cleveland, Tennessee

Feb 2020 - Sep 2020

●Worked PM shift for regular clerking then moved to AM shift for RX clerking for both regular and Controlled medications.

●Compared shipping orders and audits of inventories.

●Created and printed RCN’c in the W.I.N. program and closed at the end of counting and clerking.

●Operated forklift pacers, RX lift machine in upstairs drug cage, and pallet jack in downstairs drug cage to manage incoming orders, organize deliveries, and transfer packages to other departments.

●Received incoming shipments, compared contents against associated records, and transmitted to the proper department.

●Packed, secured, and labeled materials to prepare items for other departments.

●Received incoming shipments, compared contents against associated records, counted, wrapped, and labeled pallets.

Certified Nursing Assistant Life Care Center of Cleveland Tennessee

June 2019 - January 2020

●Conferred with a multidisciplinary healthcare team to help effectively manage client conditions with regular testing and vital assessment.

●Gathered Dietary information, assisted with feeding, monitored intake to help clients achieve nutritional objectives and support wellness goals.

●Assisted clients with mobility needs, including moving to and from chairs or beds to wheelchairs and back.

●Promoted good oral and personal hygiene by aiding clients with shaving, bathing, and teeth brushing.

●Delivered individual client care by recording vital signs and documenting observations.

●Preserve client dignity and minimize discomfort while carrying out duties such as bedpan changes, changed briefs, emptying drainage bags and bathing.

●Coordinated with nurses to assist in client care and carry out treatment protocols

Certified Nursing Assistant NHC Healthcare - Cleveland Tennessee

January 2019 - June 2019

●Conferred with a multidisciplinary healthcare team to help effectively manage client conditions with regular testing and vital assessment.

●Gathered Dietary information, assisted with feeding, monitored intake to help clients achieve nutritional objectives and support wellness goals.

●Assisted clients with mobility needs, including moving to and from chairs or beds to wheelchairs and back.

●Promoted good oral and personal hygiene by aiding clients with shaving, bathing, and teeth brushing.

●Delivered individual client care by recording vital signs and documenting observations.

●Preserved client dignity and minimized discomfort while carrying out duties such as bedpan changes, changing briefs, emptying drainage bags and bathing.

Home Health Aid

August 2017 - January 2019

●Provided the client with help moving in and out of bed and chair, shower, wheel chair, and automobile.

●Accompanied the client to doctor visits, shopping trips outside the home while providing companionship and assistance.

●Changed bed linens, cleaned and assisted with personal care, applied ointments, powders, and any other personal needs that were required.

●Medication reminders, cooked meals and made coffee, washed dishes and did light cleaning.

Home Health Aid

February 2015 - August 2017

●Assessed vitals daily.

●Performed personal care for the client, medication reminders, cooked meals and made coffee, and did light cleaning including but not limited to changing bed linens.

●Helped the client practice ADLs.

●Help the client transfer from sitting to standing position and back again, in and out of bed, shower, and recliner

●Accompanied the client to doctor visits and did grocery shopping and errands for the client.

●Provided companionship and assistance to the client.

Education

September 2022-November 2022

Tennessee College of Applied Technology in Athens, Tennessee

LPN Studies

July 2022

Basic Life Support Certificate (2 Years)

American Red Cross

April 2021

Tennessee Real Estate License

T.R.E.C / Chattanooga Tennessee

February 2019

Certified Nursing Assistant Certification

NHC Healthcare / Chattanooga Tennessee

March 2018

Alabama Real Estate License

Success Real Estate School / Birmingham Alabama

April 2002

GED

Alabama Southern Community College / Gilbertown Alabama

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