Care Associate Administrative

Margaret Joachim

** ****** ***. ***#*, Haverstraw, NY 10927

***************@***.***

Mobile: 509-***-****

EDUCATION

Associates in Liberal Arts and Sciences September 2017 - June 2019

Rockland Community College Suffern, NY

Associates in Nursing January 2020 - Present Eastern International College Belleview, NJ

EXPERIENCE

Registration/ ER Spring 2022 - Present

Good Samaritan Hospital

Lafayette Ave Suffern, NY

•Registered patients with accurate patient demographic and financial data upon emergency department visits to adult and children's emergency departments.

•Registered patients for emergency care, interviewed incoming patients, keyed information required for admission to hospital database.

•Interview incoming emergency room patients or their representatives to obtain demographic data, insurance coverage and method of payment.

•Provides information to the patient/representative about billing, complaint process, patient rights, HIPAA and visiting hours.

Patient Care Associate Fall 2010 -2022

Montefiore Nyack Hospital

Midland Ave, Nyack, NY

•Observe the patient's mental, emotional and physical conditions and report any changes to the nursing staff.

•Assistance in turning and positioning, exercising, bathing, bed making, feeding, catheterization, obtaining specimens, CPR, first aid, checking vital signs, and EKG

•Assists patients with taking medication when needed

•Communicates patient’s needs to nurse staff

Unit Clerk Fall 2021 -Present Hackensack Meridian Health Westwood, NJ

•Greeting patients and visitors and attending to their queries.

•Answering, screening, and routing incoming calls.

•Managing patient appointments, admissions, and discharges.

•Ensuring the smooth operation of the unit by adhering to policies and procedures and reporting on changes that have to be made.

•Checking unit supplies, anticipating inventory requirements, placing orders, and overseeing receipt of the supplies.

•Maintaining a safe and hygienic environment by adhering to infection-control regulations.

Administrative Associate Summer 2007 - Fall 2010

Montefiore Nyack Hospital

Midland Ave, Nyack, NY

•Checking patients in for scheduled appointments

•Answering phones and maintaining databases

•Keeping track of medical records and charts

•Transferring lab results to appropriate technicians

•Ordering supplies and maintaining general Unit Standards

•Organizing documents and paperwork and maintaining a filing system

•Assisting supervisors and staff with company projects and tasks

•Greet clients, customers and visitors

SKILLS

Proficient in Microsoft Office, Word, Access, Excel, PowerPoint, Spreadsheets. Technology knowledge of McKesson and Paragon super user, Epic, Registration. Proficient with Medical Terminology. Ability to think logically, analyze data, problem solve, remember detailed information. Collaborative team member, organized, customer service oriented. Clinical knowledge of Basic Vital Signs, Total care, Blood glucose, Electrocardiogram, CPR.

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