Center Representative Service

AROOBA ZAIDI

Email: ************@*****.***

Phone: +923********* WhatsApp

Address: R-3 Abbas Town Gulshan-e-Iqbal Karachi

Professional Summery

To achieve position in an organization where new ideas are appreciated and fast growth is expected. I am professional Customer Service Representative with Over 1 year of experience in handling multinational clients. My unique professional experience stems from years providing excellent customer support creative problem solving and building customer loyalty Education

Masters (Economics ) Masters, January 2021 (Waiting for Result) University of Karachi.

Bachelor's (Economics) Graduated, July 2020

University of Karachi.

Intermediate(Commerce) Graduated, July 2017

Govt. Degree Girls College.

Matriculation (Science) Graduated, July 2015

Pak Folks Academy School

Work Experiences

Kettle & Oak Property Management Co.

Call Center Representative. February 2022 – Continued Working as Rent collecting agent .

Current Responsibilities:

• Read out tenant rent statement.

• Work on delinquent tenant.

• Working in back office rent collection department.

• Work on buildium, asana and other different daily task.

• Frequently attend educational seminars to improve knowledge and performance level.

• Meet personal/team qualitative and quantitative targets

• Check and balance in collective rent.

• Rent transfer to the owners.

• Make Follow Up & call records.

• CHA paper work.

• Assigned task by lead.

APS School.

Hr & Administration 2020 – Dec 2020

Work as Assistant Accountant.

Responsibilities:

• Updating accounts receivable and issue invoices.

• Updating accounts payable and perform reconciliations.

• Prepare and submit weekly/monthly reports.

• Keep and record of petty cash..

• Receive Tuition Fee.

• Daily record of cash inflow and outflow.

Computer Proficiency

• Microsoft Word & Excel

• Effective Communication

• Creative & Critical Thinking

• Leadership & Team Player

• Office Automation

Languages

• Urdu

• English

Personal Interests

• New Projects

• Browsing for new expressions

Personal Details

Father Name: Mr. Mohammad Ameer

Birthday: 21 March 1997

Gender: Female

Nationality: Pakistani

Declaration:

I, Arooba Zaidi, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

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