Salewa Oniwe

Case Manager

Somerset, NJ

732-***-****

advu8o@r.postjobfree.com

OBJECTIVE

Dedicated, knowledgeable, and extremely professional Human Services Representative with extensive experience demonstrating expertise in case management, utilization review, and relationship management.

EDUCATION —

EXPERIENCE

William Paterson University

Wayne, NJ

Bachelor of Arts, May 2008

Major: Psychology

Minor: Gerontology

KEY SKILLS

CPR certified

MS- Office

G-Suite

Medical terminology

Data Management

November 2008- March 2021

Greystone Park Psychiatric Hospital Morris Plains, NJ

Human Services Assistant

Assisted residents and families with adjustments to admission to facility by providing one-on-one counseling and/or group discussions

Maintained electronic health records in compliance with state regulations

Collaborated with activities department to develop activities and psychosocial interventions that support resident independence and recovery

Made sure all Residents receive proper medication, meals, hygiene, and basic care

Recommended, developed, and implemented new programs enhancing quality of care and services to specialized patient populations

June 2006- March 2011

Verizon Wireless- Flextronics Somerset, NJ

Customer Service

Commended for dealing with customer complaints in a professionally manner

Resolve customer complaints, sales and technical issues in a professional manner

Train new associates coming onboard

Open new accounts for Customers based on their preferences

REFERENCES

Available upon request

Contact this candidate