Data Entry Member Team

Sameh Sedra

Hackettstown, NJ ***** 646-***-**** ************@*******.*** www.linkedin.com/in/sameh-sedra-63138032/

Registered Pharmacist

Delivering exceptional customer service & physician support while driving pharmacy operations

Seasoned, resourceful and self-starting professional ready to leverage expertise gained from 18+ years steering pharmacy operations with a focus on serving a diverse range of patients and clients, complemented by experience managing an IV department, to a pharmacist position in an inpatient hospital setting. Applies a comprehensive understanding of pharmacy processes and products, technology solutions and regulatory compliance standards to advance the achievement of organizational targets a consummate emphasis on quality.

Strong relationship management, communication and interpersonal talents, along with persuasive presentation skills and the demonstrated ability to foster and further winning, collaborative relationships with cross-functional, interdisciplinary healthcare team members. Technically savvy, analytical and adaptable; thrive in dynamic, rapidly evolving environments requiring precision, accuracy and the identification of process improvement opportunities. Fluent in Arabic and English.

AREAS OF EXPERTISE

Quality Patient Care Patient Education Customer Service Cross-Functional & Interdisciplinary Collaboration

Pharmacotherapy Formulary & Non-Formulary Medications IV Compounding & Pumps TPN Monitoring

Drug Distribution Systems Regulatory Compliance Risk Management Research & Analysis Process Improvements

Controlled Substances Management Patient Records Management Workflow Management Computer Systems & Software

PROFESSIONAL EXPERIENCE

CAREER NOTE: Presently serving simultaneously as Pharmacist for two companies

PHARMACIST June 2021 to August 2022

Randolph Pharmacy, Randolph, NJ

Accurately dispense and compound prescriptions, supporting staff while consulting with patients to answer questions and provide information. Deliver outstanding customer service and counsel clients and patients on prescribed medications and OTC products. Research insurance coverage and individual plans and screen patients.

Displayed a strong work ethic, attention to detail and adaptability, as well as the ability to guarantee accuracy and quality within a high-volume, fast-paced environment.

PHARMACIST December 2017 to Present

Specialty Rx Pharmacy, Ridgefield Park, NJ

Leverage a strong commitment to providing patients with information, education and superb customer service to spearhead efficient, accurate and top-quality operations and ensure regulatory compliance for a high-volume pharmacy specializing in the delivery of prescriptions to 240 assisted living and long-term care facilities. Identify workflow enhancement opportunities and lead the achievement of company objectives to advance quality patient care.

Closely monitored performance metrics to successfully contribute to the achievement of company targets.

Increased efficiency through workflow management and task prioritization; continuously identified areas of improvement and process enhancement.

Earned recognition for trustworthiness and a willingness to contribute diverse functions as a collaborative team player; received scores of “excellent” in performance reviews.

Consulted with physicians and nurses to ensure safety, prevent potential negative interactions and identify appropriate drugs, dosages and administration.

Assessed prescribed treatments and doses to mitigate patient risk and recommend alternatives; counseled patients and nurses on potential interactions and side effects, as well as optimal methods of administration.

Performed compounding of sterile products, topical medications and unit doses as prescribed by healthcare providers.

Leveraged expertise to advise customers on OTC devices and products while receptively addressing client queries and patient issues, demonstrating an outstanding ability to connect with people and gain patient trust.

Displayed strong initiative while performing all functions with precision and accuracy.

Selected to oversee pharmacy as weekend supervisor.

Reduced out-of-pocket costs for patients while increasing pharmacy profit margin through the recommendation of therapeutically equivalent, more cost-effective generic drugs.

Conducted patient records management, determined insurance plan eligibility and completed new and updated patient profiles.

PHARMACIST—IV DEPARTMENT June 2016 to December 2017

Specialty Rx Pharmacy, Ridgefield Park, NJ

Orchestrated each facet of IV department operations and workflows, including script receipt, coding, billing and order checking. Supervised an 8-member team comprised of technicians and data entry pharmacy technicians.

Devised and introduced new standards and procedures that were adopted by the company.

Established new departmental procedure, creating, implementing and following up with IV care plans.

Trained new pharmacists on standards, processes and systems and contributed to employee development with coaching, mentorship and guidance.

ADDITIONAL EXPERIENCE

PHARMACY INTERN Specialty Rx, Ridgefield Park, NJ April 2015 to May 2016

Selected to stay with pharmacy following successful tenure performing data entry of prescription and insurance information, compounding and preparing IV products and shadowing the senior pharmacist to gain hands-on knowledge and experience with processes and systems. Demonstrated initiative and a commitment to quality by identifying safety hazards and areas for risk mitigation.

DATA ENTRY PHARMACY TECHNICIAN Specialty Rx, Ridgefield Park, NJ May 2011 to April 2015

Provided comprehensive support to pharmacists, maintaining records and logs, updating customer accounts, distributing filled prescriptions and related medication documentation and spearheading office management.

PHARMACIST IN CHARGE November 2003 to February 2010

Sameh Maher Pharmacy, Cairo, Egypt

Managed, mentored and directed a staff of six pharmacy technicians while overseeing the fulfillment of 400+ prescriptions daily. Created process and policy improvements to decrease customer wait times while maintaining superior customer satisfaction through the delivery of top-tier service, managed inventory to maintain streamlined medication stock and low overhead, created and enforced policies to prevent drug inventory damage or theft and conducted information management.

EDUCATION & CREDENTIALS

DOCTOR OF PHARMACY Shenandoah University’s Pharma D Program (Completion December 2022)

BACHELOR OF PHARMACEUTICAL SCIENCE Faculty of Pharmacy, Cairo University

Licensed Pharmacist: New Jersey, New York & Texas

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