Medical Assistant Customer Service
Resume:
DezRhiannah King
Professional Summary
Attentive and detail-oriented medical assistant with experience in clinical and some administrative duties. Competent in organizing charts, preparing patient rooms and supporting doctors in a fast-paced setting. Positive, upbeat and a nice sense of humor with excellent communication skills.
3373 Lerwick Rd
Sacramento, CA 95821
***************@*****.***
PROFESSIONAL EXPERIENCE
California Center of Pain Medicine and Rehabilitation Foad Elahi MD- Medical Office Supervisor
August 2022-Present
●Update and maintain patients’ health records
●Assist patients with initial paperwork
●Schedule and coordinate appointments
●Answer patients’ queries and ensure quality customer service
●Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
●Ensure compliance with procedures
Panda Express, — Cook/Shift Leader
May 2018 - September 2022
●Maintain a highly functional restaurant by following cleanliness guidelines and safety standards
●Completed logs and reports to document detailed information,including information on production, spoilage and departmental maintenance needs.
●Plan daily work activities and allocate work assignments among associates based on business needs;
● Maintained a safe work environment by observing safety
procedures, policies and regulations.
●Directed Front and Back of house employees through daily tasks and monitored associate performance throughout the day
Medical Assistant Extern, MD Urgent Care
July -August 2022 ( 160 hrs)
●Prepared patient room and recorded vitals
●Performed general reception and back office duties like : welcoming patients, scheduling appointments and answering phones
●Called patients to give results of tests and screenings
●Helped maintain a clean environment and well-stocked equipment
●Administer patient blood, urine and nasopharyngeal samples, and prepare for lab processing
SKILLS
●EMR software (Experity & ChartPerfect)
●Taking Patient Vitals
●Ability to administer venipuncture and injections
●Patient scheduling
●Customer Service
●Detail Oriented
●Knowledge of HIPAA & OSHA regulations
●Knowledge of ICD-10& CPT designations
CERTIFICATIONS
Basic Life Support
American Heart Association (2022)
Certified Medical Assistant American Association of Medical Assistants ( 2022)
EDUCATION
National Career Education, 6249 Sunrise Blvd — Medical Assistant Diploma
Jan 2022-July 2022
Cosumnes River College, 8401 Center Pkwy — Associates of Science
Aug 2018 - Dec 2021
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